Reviews of Autism Parenting Magazine

By: AUTISM PARENTING MAGAZINE LIMITED

List of user reviews and ratings for Autism Parenting Magazine

Total ratings

4.30 (Rating count: 301)

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Review summary

Users praise the magazine's informative, caregiver-written content and sense of community, and note easy access on multiple devices and straightforward purchasing. However, repeated app problems (login, access, downloads), billing/subscription glitches, and poor customer support dominate complaints. Fixing reliability and billing would significantly improve overall satisfaction.

Pros

Informative, practical content about autism written by parents and caregivers
Content provides valuable guidance for families, helping understand and cope with autism
Cross-device accessibility and easy sharing/printing of articles
Easy to purchase individual issues or bundles, with good bundle deals
Creates a sense of community and emotional support for families

Cons

App is frequently unusable: login issues, failing to load or access purchased content
Billing and subscription problems: extra charges, renewals, and refunds often not honored
Poor customer service and support responses to access and refund requests
Navigation and loading issues make reading articles frustrating and time-consuming

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User Reviews

Recent rating average: 1.80

All time rating average: 4.30

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46% (23)

Date	Author	Comment
2026-04-14	Ho*****	I enjoy reading this magazine it has so much Great information to help better understand the Autism World. I would rather have a paper magazine like they used to be. I wish you would bring that back as an option.
I enjoy reading this magazine it has so much Great information to help better understand the Autism World. I would rather have a paper magazine like they used to be. I wish you would bring that back as an option.
2023-11-25	Gr*****	I have subscribed to this 2 years ago and read maybe few articles since as it wasn’t quite useful in assisting my autistic kid. I got billed yesterday again for this year subscription and tried to cancel and get refund right away as I didn’t have any use of this product so far but they refused to refund the money as probably this is how they thrive on people forgetting about the subscription .
I have subscribed to this 2 years ago and read maybe few articles since as it wasn’t quite useful in assisting my autistic kid. I got billed yesterday again for this year subscription and tried to cancel and get refund right away as I didn’t have any use of this product so far but they refused to refund the money as probably this is how they thrive on people forgetting about the subscription .
2021-08-22	fa*****	I have downloaded this app several times from the App. Store. It does not take me to a login page nor does it offer to forward me to the login. I can only login from the browser!!
I have downloaded this app several times from the App. Store. It does not take me to a login page nor does it offer to forward me to the login. I can only login from the browser!!
2021-07-25	ga*****	After reading all the reviews, I still went ahead and subscribed because I figured it was worth a try. I was COMPLETELY WRONG! First off, the app does not work. I paid a year subscription to not be able to access any of the issues. After contacting their “customer service” multiple times and receiving the worst service possible, I have realized the best I can do is just to warn others, since their “customer service” will resolve absolutely nothing. After reaching out to them and letting them know the app didn’t work (trust me, I tried EVERYTHING they said I had to do) and asking if I can just get a login through their website instead, they stated I would have to subscribe (AGAIN - meaning paying additional money) for an online login. It makes no sense, I already paid and have received ZERO access to any issue. Complete scam and rip off. Unacceptable.
After reading all the reviews, I still went ahead and subscribed because I figured it was worth a try. I was COMPLETELY WRONG! First off, the app does not work. I paid a year subscription to not be able to access any of the issues. After contacting their “customer service” multiple times and receiving the worst service possible, I have realized the best I can do is just to warn others, since their “customer service” will resolve absolutely nothing. After reaching out to them and letting them know the app didn’t work (trust me, I tried EVERYTHING they said I had to do) and asking if I can just get a login through their website instead, they stated I would have to subscribe (AGAIN - meaning paying additional money) for an online login. It makes no sense, I already paid and have received ZERO access to any issue. Complete scam and rip off. Unacceptable.
2021-07-05	NF*****	Similar issues with other users. Unable to download content via iOS. Signed up via web and was able to access content.
Similar issues with other users. Unable to download content via iOS. Signed up via web and was able to access content.
2021-05-31	Dj*****	This app is horrible it will not let me load onto my device at all. It keeps popping up with a message saying connect to internet and I am. I can’t stand electronics.
This app is horrible it will not let me load onto my device at all. It keeps popping up with a message saying connect to internet and I am. I can’t stand electronics.
2021-04-10	An*****	It’s only one star cuz I can’t post this with out tapping a star I wish they had negative starts to tap! I’ve contacted the company on 2 separate occasions trying to trouble Shoot their app so I can read what I paid for.. I’ve gone down that rabbit hole so many times doing exactly what they say I need to do to to get access to the paid material. It doesn’t work at all.! When I asked for a refund they tell me it’s pass the 30 days refund policy. They refused the give me a refund they kept sending me on a wild goose chase to try to trouble shoot the app so they could say I was no longer in the 30 days. As a parent with autism children my time is valuable I so t have time for this ring a round bull crap. What makes me more angry they claim to understand and want to help parents with autistic children but they don’t. They are just out to steal your money!
It’s only one star cuz I can’t post this with out tapping a star I wish they had negative starts to tap! I’ve contacted the company on 2 separate occasions trying to trouble Shoot their app so I can read what I paid for.. I’ve gone down that rabbit hole so many times doing exactly what they say I need to do to to get access to the paid material. It doesn’t work at all.! When I asked for a refund they tell me it’s pass the 30 days refund policy. They refused the give me a refund they kept sending me on a wild goose chase to try to trouble shoot the app so they could say I was no longer in the 30 days. As a parent with autism children my time is valuable I so t have time for this ring a round bull crap. What makes me more angry they claim to understand and want to help parents with autistic children but they don’t. They are just out to steal your money!
2021-03-12	ex*****	It’s been so time consuming to access issues I’ve paid for on this app. Love the magazine, but not this iPhone app.
It’s been so time consuming to access issues I’ve paid for on this app. Love the magazine, but not this iPhone app.
2020-09-17	ma*****	SCAM!!!!! TOOK MY MONEY AND I CAN’T EVEN ACCESS MY MAGAZINES.
SCAM!!!!! TOOK MY MONEY AND I CAN’T EVEN ACCESS MY MAGAZINES.
2020-09-01	Us*****	What a disappointment. Very misleading. Nothing about this app is free. Just look at the magazine cover and google some of the topics that are on the front cover. You’ll find the same information for free :) you’re welcome.
What a disappointment. Very misleading. Nothing about this app is free. Just look at the magazine cover and google some of the topics that are on the front cover. You’ll find the same information for free :) you’re welcome.