Reviews of BambooHR

By: BambooHR

List of user reviews and ratings for BambooHR

Total ratings

4.70 (Rating count: 12,706)

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Review summary

User reviews are mixed. Many praise BambooHR for being easy to use and a centralized HR hub, but a large number of reviews highlight serious reliability and usability problems. Recurrent themes include login/authentication hurdles, slow performance, glitches and crashes, limited mobile functionality, and clock-in/out issues. Some users report the app helps with HR processes during transitions and onboarding, while others struggle with basic tasks. Overall, value is high when it works, but reliability issues hinder adoption.

Pros

Easy to use and quick to learn
Informative and easy-to-read UI
All-in-one HR hub (pay, requests, credentials)
Helpful for accessing coworker contact info and emails
Supports HR processes during company-wide transitions (onboarding)

Cons

Frequent login/authentication issues (verification codes failing)
Slow performance and long loading times, especially on mobile
Glitches, bugs, and occasional crashes/closures
Poor mobile usability (feels like a web page; navigation is hard) and missing desktop-like features (1:1s, org chart)
Time-tracking issues (clock in/out not working or hours not updating)

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User Reviews

Recent rating average: 2.30

All time rating average: 4.70

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0% (30)

Date	Author	Comment
2026-05-27	JJ*****	“Notes not saving” This time my manager is requesting notes and my notes are not saving or uploading, they have only a couple times but I do them everyday. But there not uploading it says “unable to update clock session data” but I’m just updating my notes.
“Notes not saving” This time my manager is requesting notes and my notes are not saving or uploading, they have only a couple times but I do them everyday. But there not uploading it says “unable to update clock session data” but I’m just updating my notes.
2026-05-15	No*****	App is or was fine. Recently started pushing pay advance loans on the main page. Just wildly inappropriate and unethical from a “HR” app.
App is or was fine. Recently started pushing pay advance loans on the main page. Just wildly inappropriate and unethical from a “HR” app.
2026-05-03	Gr*****	Always give me an error or tells me there’s an issue. I can “NEVER”, login… Very POOR app!!!
Always give me an error or tells me there’s an issue. I can “NEVER”, login… Very POOR app!!!