Reviews of Solvay Bank

By: Solvay Bank

List of user reviews and ratings for Solvay Bank

Total ratings

4.70 (Rating count: 1,246)

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Review summary

Users cited strong offline benefits of Solvay Bank's features (transfers, archiving) and easy online access with helpful staff, but the iOS app suffers from reliability and UX problems. Repeated outages, sluggish performance, and glitches hinder daily use; login and Face ID issues persist, and recent updates removed landscape mode and some functionality. Compatibility with older devices is a concern. Many reviews call for a major stability and UI overhaul, though some still view the app as a valuable bank add-on.

Pros

Transfer feature and archiving capabilities.
Convenient online banking that lets you manage things without visiting a branch.
Helpful customer service and fraud-prevention support from Solvay Bank staff.
App considered a valuable addition to Solvay Bank.

Cons

Frequent outages, slow performance, and unreliable access.
Clunky, glitchy UI with loading issues and non-intuitive flows.
Login/Sign-in problems, including inconsistent Face ID support and OS compatibility issues.
Removal or restriction of features (e.g., landscape mode, viewing checks) and awkward payment-entry flows.
Security concerns and ads after updates, plus occasional payment processing delays.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.70

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1% (13)

Date	Author	Comment
2026-05-18	No*****	It’s hit or miss. Sometimes the tellers are very nice, sometimes they can be rude. Usually the tellers I consistently talk to are very nice. However I’ve noticed a male manager treated the staff very bad and for a while it was a revolving door. Stop promoting people who don’t deserve it.
It’s hit or miss. Sometimes the tellers are very nice, sometimes they can be rude. Usually the tellers I consistently talk to are very nice. However I’ve noticed a male manager treated the staff very bad and for a while it was a revolving door. Stop promoting people who don’t deserve it.
2026-05-10	Dp*****	Fahhh
Fahhh
2026-04-24	Nu*****	I love the bank but the The app is too clunky and not very smooth. I liked the old app better. It was much easier to navigate.
I love the bank but the The app is too clunky and not very smooth. I liked the old app better. It was much easier to navigate.