Reviews of Openland CU Mobile Banking

By: Openland Credit Union App

List of user reviews and ratings for Openland CU Mobile Banking

Total ratings

4.90 (Rating count: 7,060)

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Review summary

Users praise the app for ease of use and quick transfers, but report recurring login issues, failed in-app deposits, and reliability problems. They also note strong, professional customer service. Overall, usability is good, but authentication hurdles and feature gaps hinder consistent satisfaction.

Pros

Easy to navigate and user-friendly interface
Quick balance checks, transfers, and payments, saving time
Strong, professional customer service and helpful staff

Cons

Frequent login/authentication problems and verification delays (codes not arriving, endless login loops)
In-app check deposits not working or missing (deposit button gone) despite reinstall
Intermittent app reliability issues (loading failures, unexpected logouts)

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User Reviews

Recent rating average: 3.80

All time rating average: 4.90

Upgrade to see all 51 reviews

20% (10)

Date	Author	Comment
2026-06-07	sl*****	The system is very convenient and always available‼️
The system is very convenient and always available‼️
2026-04-28	Am*****	I have to delete and reinstall my app every single time to use it or I get stuck in an endless cycle of verifying I’m human. Same settings, phone, and Internet as my husband but I somehow can’t login.
I have to delete and reinstall my app every single time to use it or I get stuck in an endless cycle of verifying I’m human. Same settings, phone, and Internet as my husband but I somehow can’t login.
2026-04-06	Ki*****	A change of names it’s a great name easy to remember
A change of names it’s a great name easy to remember
2026-04-02	tr*****	Now that they have changed from ACU, I cannot login the app! What a nightmare! Says my name/password is wrong, and won’t let me register. Great job screwing this up.
Now that they have changed from ACU, I cannot login the app! What a nightmare! Says my name/password is wrong, and won’t let me register. Great job screwing this up.
2026-02-13	ja*****	Easy to navigate, find what I need and if I need help they are a phone call away.
Easy to navigate, find what I need and if I need help they are a phone call away.
2026-01-24	L.*****	I have been a member for a little over 6 years and I have always been able to have all of my financial needs met. Ethan, Lauren, and the Staff are ultra professional and courteous.
I have been a member for a little over 6 years and I have always been able to have all of my financial needs met. Ethan, Lauren, and the Staff are ultra professional and courteous.
2026-01-23	EG*****	I am happy with the great customer service. especially with Mr. Jonathan Santos.
I am happy with the great customer service. especially with Mr. Jonathan Santos.
2026-01-22	Pa*****	I love that I can check my balance and make payments with my debit card online. It saves me time which I love.
I love that I can check my balance and make payments with my debit card online. It saves me time which I love.
2025-11-17	IH*****	Never been happier, friendly alert, courteous staff great systems always up-to-date so far no worries
Never been happier, friendly alert, courteous staff great systems always up-to-date so far no worries
2025-04-11	ya*****	Zero stars never wants to load to allow me to log in very frustrating when I’m in the store trying to unlock my card and the app will not load👎
Zero stars never wants to load to allow me to log in very frustrating when I’m in the store trying to unlock my card and the app will not load👎