Reviews of Brooklyn Nets

By: Brooklyn Nets App

List of user reviews and ratings for Brooklyn Nets

Total ratings

4.20 (Rating count: 105)

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Review summary

Users generally praise the app for rewards, easy news/ticket access, and convenient digital passes, but recurring crashes, ticketing issues, wallet integration problems, intrusive ads, and wallet pass failures degrade the experience.

Pros

Rewards program for season ticket holders (MyBrooklynRewards) with giveaways and perks
Easy navigation to Nets news and tickets; ability to scan season tickets
Benefit wall and member card work well; convenient design for families

Cons

Frequent crashes and instability, especially after updates and during login or eWallet/Chant account use
Ticket access/transfer issues (tickets disappearing, transfers lag/provide access problems)
eWallet/Chant account integration issues (login crashes, email verification problems, wallet pass failures)
Ads and push notifications cluttering the experience
Pass download to Apple Wallet failing

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User Reviews

Recent rating average: 3.00

All time rating average: 4.20

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40% (20)

Date	Author	Comment
2026-01-16	ez*****	For two seasons I was a ticket holder. I believe 2023 was the launch of the app (at least the MyBrooklynRewards for ticket holders). For two years I accumulated points and spent them freely. However my final purchase redeeming a piece of Nets merchandise for 17,500 points- BSE and the Nets refuse to honor my exchange. I had two agents during my two seasons and both are now ignoring my requests for help. I spent close to $10k or more and now that I am a student and unable to maintain my membership they ignore me over a coat maybe worth $200. Shows you they don’t care about the fans just their bottom lines.
For two seasons I was a ticket holder. I believe 2023 was the launch of the app (at least the MyBrooklynRewards for ticket holders). For two years I accumulated points and spent them freely. However my final purchase redeeming a piece of Nets merchandise for 17,500 points- BSE and the Nets refuse to honor my exchange. I had two agents during my two seasons and both are now ignoring my requests for help. I spent close to $10k or more and now that I am a student and unable to maintain my membership they ignore me over a coat maybe worth $200. Shows you they don’t care about the fans just their bottom lines.
2025-12-18	To*****	This app is not directing me to my ticket for Saturday’s game vs. Iowa..
This app is not directing me to my ticket for Saturday’s game vs. Iowa..
2025-11-10	pe*****	I got this app to see my favorite NBA(raptors) team play the nets I bought tickets and transferred them to the app then the day before went to Check the app just to make sure everything was still right and there wasn’t anything else I needed to do as soon as I clicked to view my tickets they disappeared and I could not get them back even reloading the app making sure my linked Ticketmaster account was correct so I can even prove I have tickets but can’t access them in the app even contacting support didn’t help as they said they’d contact me only to never do so as a result I will never be using this app or going to a nets game again as I will never get that money or those tickets
I got this app to see my favorite NBA(raptors) team play the nets I bought tickets and transferred them to the app then the day before went to Check the app just to make sure everything was still right and there wasn’t anything else I needed to do as soon as I clicked to view my tickets they disappeared and I could not get them back even reloading the app making sure my linked Ticketmaster account was correct so I can even prove I have tickets but can’t access them in the app even contacting support didn’t help as they said they’d contact me only to never do so as a result I will never be using this app or going to a nets game again as I will never get that money or those tickets
2025-08-09	Ni*****	I lost my access to my rewards with the upgrade!!
I lost my access to my rewards with the upgrade!!
2024-11-20	Ra*****	Honestly the best part about this app is the rewards that comes with being a Nets season ticket member. They constantly are posting awesome giveaways and their teams customer service is always spot on. Really appreciate them and love the app.
Honestly the best part about this app is the rewards that comes with being a Nets season ticket member. They constantly are posting awesome giveaways and their teams customer service is always spot on. Really appreciate them and love the app.
2024-03-22	nm*****	I am always having issues with this app never updating my events or tickets properly. I have to constantly sign out and in again and even then it barely works. Ticket transfers get held up and lags for me whether on WiFi or my cell phone. It makes that part of utilizing the app impossible! Ugh!
I am always having issues with this app never updating my events or tickets properly. I have to constantly sign out and in again and even then it barely works. Ticket transfers get held up and lags for me whether on WiFi or my cell phone. It makes that part of utilizing the app impossible! Ugh!
2022-09-30	Sa*****	It won’t show other rosters it only shows the nets roster for other teams
It won’t show other rosters it only shows the nets roster for other teams
2022-09-13	sm*****	Right now there are only 6 text Emojis/Stickers from like 2 years ago. I’d love to get a bunch more and updated with players, animations, etc. Just a thought since I love having them available but the current 6 leave more to be desired
Right now there are only 6 text Emojis/Stickers from like 2 years ago. I’d love to get a bunch more and updated with players, animations, etc. Just a thought since I love having them available but the current 6 leave more to be desired
2022-04-20	Ki*****	Easy way to go Nets news and easy to scan my season tickets to the game. Benefit wall and member card work great for our family.
Easy way to go Nets news and easy to scan my season tickets to the game. Benefit wall and member card work great for our family.
2022-02-11	ha*****	Everyone may be surprised at this thing that he leaves Brooklyn to 76ers ．please respect his choice ．
Everyone may be surprised at this thing that he leaves Brooklyn to 76ers ．please respect his choice ．