Reviews of CB&S Bank Mobile

By: CB&S Bank App

List of user reviews and ratings for CB&S Bank Mobile

Total ratings

4.80 (Rating count: 3,231)

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Review summary

User reviews show a split experience: many praise CB&S Bank Mobile for ease of use and strong bank support, but a large number report chronic reliability problems including crashes, loading errors, splash-screen issues, and biometric login failures. Other frequent complaints include unreliable remote deposits and payments not posting, along with occasional debit-card blocks. Overall sentiment is positive when the app works, but stability and reliability are the dominant recurring issues.

Pros

Easy to manage accounts from home and keep track of finances on the go.
Often described as the best/most complete and user-friendly banking app when it loads.
Friendly and helpful bank staff and customer service as noted by users when interacting with the bank.

Cons

Frequent crashes on startup and the app often won’t open.
Loading errors, splash screen issues, and messages saying the app is experiencing issues.
Biometric login (fingerprint) stops working and requires workarounds.
Remote deposit capture is unreliable and deposits can fail.
Payments/transactions sometimes don’t post or are declined, and debit cards can be blocked without warning.

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User Reviews

Recent rating average: 2.90

All time rating average: 4.80

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44% (22)

Date	Author	Comment
2026-03-18	Le*****	For the last few months when trying to open my debit cards on the app, it almost never opens. Would love for the developer of this app to update this.
For the last few months when trying to open my debit cards on the app, it almost never opens. Would love for the developer of this app to update this.
2025-12-02	mi*****	I love CB&S Bank. They are the best. I love it app and the people there are so friendly and caring feel like my fourth family.
I love CB&S Bank. They are the best. I love it app and the people there are so friendly and caring feel like my fourth family.
2025-10-07	Nb*****	If it even loads without saying error app is not working. Both iPhone and iPad across three os updates. Useless app it should be removed until dev fixes it.
If it even loads without saying error app is not working. Both iPhone and iPad across three os updates. Useless app it should be removed until dev fixes it.
2025-08-21	Th*****	Rarely ever works, but it’s good whenever it does work.
Rarely ever works, but it’s good whenever it does work.
2025-07-16	Ol*****	It is so easy to manage my accounts from home.
It is so easy to manage my accounts from home.
2025-06-14	Jo*****	Never wants to load always have to restart the app need to fix this
Never wants to load always have to restart the app need to fix this
2025-06-13	87*****	Most apps work just fine with password managers. This one doesn’t have the data needed for a password manager to automatically detect this is CB&S bank so several more steps are needed to get it to fill in.
Most apps work just fine with password managers. This one doesn’t have the data needed for a password manager to automatically detect this is CB&S bank so several more steps are needed to get it to fill in.
2025-05-12	Be*****	This app is terrible. I’m leaving this bank it’s so bad. No matter how many times you update it, uninstall then reinstall, call the help line etc. It is constantly crashing and most of the time I can’t even get into my account. I’ve also had issues with payments not being posted when they say they would. It’s an all around pain and just not good. I do not recommend this financial institution or app.
This app is terrible. I’m leaving this bank it’s so bad. No matter how many times you update it, uninstall then reinstall, call the help line etc. It is constantly crashing and most of the time I can’t even get into my account. I’ve also had issues with payments not being posted when they say they would. It’s an all around pain and just not good. I do not recommend this financial institution or app.
2023-08-29	Jo*****	I have 4 banks and this is the best, most complete, best user friendly banking app on the market.
I have 4 banks and this is the best, most complete, best user friendly banking app on the market.
2022-12-27	Je*****	Not a fan of the remote deposit part it seems like I never can get it to deposit it correctly. Probably operator error.
Not a fan of the remote deposit part it seems like I never can get it to deposit it correctly. Probably operator error.