Reviews of PowerAssist™

By: John Deere

List of user reviews and ratings for PowerAssist™

Total ratings

3.10 (Rating count: 16)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews consistently praise Deere-focused features for parts lookup and build codes, and show enthusiasm for Deere integration. However, numerous issues recur: serial-number scanning/entry failing, an incomplete cross-brand database (especially around Deere and Yanmar), reliability bugs and data-performance problems, and brand-data misattribution. Overall, Deere alignment is the app’s strength, while core functionality and data completeness undermine usefulness.

Pros

Deere-focused parts lookup and build-code access (direct links to parts books)
Positive reception among Deere tractor users and perceived usefulness of Deere integration

Cons

Serial-number scanner and manual-entry failures (not recognized or unresponsive across multiple reviews)
Incomplete or inconsistent database across brands (missing Deere/Yanmar data and engine coverage)
Reliability issues and data performance problems (data loss when screen locks, slow reloads, update bugs)
Brand misattribution/confusion between John Deere and Yanmar in the data

Upgrade to see all 12 reviews

User Reviews

Recent rating average: 1.50

All time rating average: 3.10

Upgrade to see all 12 reviews

67% (8)

Date	Author	Comment
2022-11-22	su*****	Like most apps I have used on Apple devices this one gets the ball to the ten yard line and falls short of ever getting the job done. The android version works much faster and better. This version looses the data every time the screen locks and is very slow about reloading the data. Also some data is not available here. Every engine’s data from at least 1995 should be able to obtained in short order to live up to the level of service we expect.
Like most apps I have used on Apple devices this one gets the ball to the ten yard line and falls short of ever getting the job done. The android version works much faster and better. This version looses the data every time the screen locks and is very slow about reloading the data. Also some data is not available here. Every engine’s data from at least 1995 should be able to obtained in short order to live up to the level of service we expect.
2022-11-21	Ag*****	One of the biggest struggles is finding either the correct CTM manual for use with diagnostics or the correct part based on build codes. This app solves both those problems as well as providing additional diagnostic resource information. The direct link to the correct parts book along with the as ordered build codes makes getting the correct part a synch. As others have stated this app does not support the Yanmar engines. In my opinion that is to be expected as Yanmar should offer a similar app for their own engines.
One of the biggest struggles is finding either the correct CTM manual for use with diagnostics or the correct part based on build codes. This app solves both those problems as well as providing additional diagnostic resource information. The direct link to the correct parts book along with the as ordered build codes makes getting the correct part a synch. As others have stated this app does not support the Yanmar engines. In my opinion that is to be expected as Yanmar should offer a similar app for their own engines.
2020-05-12	fe*****	You have to include all power plants in the database. If you are going to sell replacement parts from John Deere I can use in my tractor, than you need to include them in this app. You can’t tell me to contact Yanmar...JD used a BUNCH of these motors in their tractors and has no problem selling replacement parts for them.
You have to include all power plants in the database. If you are going to sell replacement parts from John Deere I can use in my tractor, than you need to include them in this app. You can’t tell me to contact Yanmar...JD used a BUNCH of these motors in their tractors and has no problem selling replacement parts for them.
2020-04-14	he*****	App doesn’t recognize serial numbers, is useless.
App doesn’t recognize serial numbers, is useless.
2018-02-28	Ru*****	Why release an app that's this useless? Was there no testing? This deserves no stars.
Why release an app that's this useless? Was there no testing? This deserves no stars.
2017-09-01	Wh*****	If you're going to make an App make sure your entire database infrastructure contains your customer's serial numbers including those you have installed in the tractors you sell regardless of who manufacturers them. If it says John Deere it's a John Deere not a Yanmar!
If you're going to make an App make sure your entire database infrastructure contains your customer's serial numbers including those you have installed in the tractors you sell regardless of who manufacturers them. If it says John Deere it's a John Deere not a Yanmar!
2017-05-21	Bl*****	Spend that kind of money on a tractor and according to the app, the serial number is not valid. If your going to release an app, at least have a user friendly error pop up that recognizes the model number within the serial number and says something like 'we are constantly updating our serial number database, please check back'. Instead, it makes you feel like the tractor is stolen. I had high hopes for this app.
Spend that kind of money on a tractor and according to the app, the serial number is not valid. If your going to release an app, at least have a user friendly error pop up that recognizes the model number within the serial number and says something like 'we are constantly updating our serial number database, please check back'. Instead, it makes you feel like the tractor is stolen. I had high hopes for this app.
2016-02-03	Rc*****	Whatever was done with the current update needs to be undone. The scanner for the serial number doesn't work and also when you manually enter it, it still does nothing
Whatever was done with the current update needs to be undone. The scanner for the serial number doesn't work and also when you manually enter it, it still does nothing
2014-01-10	Tr*****	Well besides that the scan or manual entry didn't register the big diesel sitting 6' below me, it also ate my review the first time. When it is bad, it stays bad. Steve
Well besides that the scan or manual entry didn't register the big diesel sitting 6' below me, it also ate my review the first time. When it is bad, it stays bad. Steve
2013-12-02	Ko*****	Tried both JD tractors I have and neither the scan or the manual search brings up any information. It is easier going to one of the many online dealers and using their parts search.
Tried both JD tractors I have and neither the scan or the manual search brings up any information. It is easier going to one of the many online dealers and using their parts search.