Features & Capabilities

Get peace of mind within hours from a board-certified dermatologist about that spot or rash. First Derm connects you to clinicians with 10+ years of experience, offering human expert evaluation (not AI/ML).

Anonymous submissions with no account required, available in 7 languages and 160+ countries. Choose from 8, 24, or 48-hour response times, with secure handling of your data. If needed, we can guide you toward a face-to-face consultation. Over 70% of users find relief with over-the-counter treatments, and the service has operated globally since 2014.

User Growth & Download Statistics

By:
iDoc24 Inc
Rating:
4.20
(421)
Version:
6.0.8 Last updated: 2025-01-03
Version code:
871249585
Creation date:
2012-10-16
Compatible devices:
Size:
35.66MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
iDoc24 Inc
Apple Apps Store
https://apps.apple.com/us/app/dermatology-first-derm/id564481892
Website:
https://firstderm.com

User Reviews

Users largely see the app as a quick, easy way to get a professional opinion and clear next steps, sometimes serving as a helpful second opinion and easing anxiety. However, frequent concerns appear about slow or inconsistent response times, high pricing, and questions about value. Several reviews accuse it of being a scam or providing generic advice that lacks prescriptions or concrete OTC guidance. Usability and customer-service issues also recur (crashes, payment-only access, refunds). Overall, it's a useful supplementary tool but not a reliable substitute for in-person dermatology.
Pros
  • Easy to use and quick responses
  • Professional and accurate evaluations that guide next steps
  • Helpful for second opinions and reassurance, saving time
  • Identifies conditions you might not find with online searches
Cons
  • Inconsistent or slow response times; delays up to days or missing promised windows
  • Pricing concerns and perceived poor value; accusations of scams; refund issues
  • Not a replacement for prescription or in-person care; generic advice; no direct prescription
  • App reliability and customer-service issues; crashes, payment-before-use, difficulty contacting support
Recent reviews
Response to detailed description with photos, of rash on hand was a generic response I could have gotten from the internet. Lots of “could be this”, “could be that” and “go see a doctor”. Horrible app
by HL*****, 2026-06-02

We have used First Derm several times but this is my first time reviewing. Love this app and the dermatologists behind it. It is very difficult in my area to get in to see a dermatologist quickly so I use First Derm. I feel better knowing I can get a quick read on anything that looks suspicious rather than having to wait for my annual dermatology visit.
by Ha*****, 2026-05-12

Paid , sent a picture of my thigh and stated what condition I had and that OTC lotions didn’t work. The reply 6 hours later was agreement on my condition but on my shoulder !?! And recommendation for product formulation not an actual product name or a rx medication which is what was the purpose . So infuriating ..
by Li*****, 2026-04-25
View all user reviews ›

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