Reviews of Hours Keeper: Time Tracker

By: Beesoft Apps App

List of user reviews and ratings for Hours Keeper: Time Tracker

Total ratings

4.10 (Rating count: 1,412)

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Review summary

Users praise the app for being easy to use and useful for tracking hours and invoicing, with good value and long data history. However, repeatedly reported issues include data loss and corruption, severe lag after updates, login problems, broken invoicing features, and unresponsive support.

Pros

Easy to use and straightforward for tracking hours
Invoicing feature is functional and helpful for billing
Syncing across devices has been reliable
Good value for the price
Long-term data history (stores years of data)

Cons

Data loss or data corruption; years of data wiped
Performance lag/slowdowns after updates
Login/sign-in issues and being logged out
Invoicing/billing bugs after updates (invoices not generated or charges not saved)
Poor customer support responsiveness

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User Reviews

Recent rating average: 1.40

All time rating average: 4.10

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51% (34)

Date	Author	Comment
2026-08-24	Ba*****	Lately it’s not remembering that i clocked in and or out. Kinda defeats the purpose.
Lately it’s not remembering that i clocked in and or out. Kinda defeats the purpose.
2026-08-23	Et*****	As others have said, your data will very likely get randomly deleted. As did mine. Quite literally, this app can’t do it’s one job: keeping track of your hours. One day I just opened the app like normal, and it was stuck at a log-in screen and would repeatedly say “something went wrong” upon trying to log-in. After updating the app, everything was gone. Which is obviously not acceptable for an app that is supposed to track of when and how much you’re paid. If you need to keep track of your time, writing it down in the notes app would be better than using this. I really wish this review was an exaggeration, but it’s not. Please do not waste time and possibly risk losing hundreds of dollars over a dysfunctional app like this. The little convenience it occasionally provides is not worth it.
As others have said, your data will very likely get randomly deleted. As did mine. Quite literally, this app can’t do it’s one job: keeping track of your hours. One day I just opened the app like normal, and it was stuck at a log-in screen and would repeatedly say “something went wrong” upon trying to log-in. After updating the app, everything was gone. Which is obviously not acceptable for an app that is supposed to track of when and how much you’re paid. If you need to keep track of your time, writing it down in the notes app would be better than using this. I really wish this review was an exaggeration, but it’s not. Please do not waste time and possibly risk losing hundreds of dollars over a dysfunctional app like this. The little convenience it occasionally provides is not worth it.
2026-08-22	el*****	Tried for a week and a half send emails to support and no answer will be looking for new app been with this app since 2018. Not good
Tried for a week and a half send emails to support and no answer will be looking for new app been with this app since 2018. Not good
2026-08-20	Da*****	I purchased the premium version of Hours Keeper and after updating I was forced to login again. My password was not accepted and the reset process did not work. Worst of all, the email address for support is an valid. As a result I can no longer use the app and lost critical data.
I purchased the premium version of Hours Keeper and after updating I was forced to login again. My password was not accepted and the reset process did not work. Worst of all, the email address for support is an valid. As a result I can no longer use the app and lost critical data.
2026-07-28	Na*****	I purchased the premium subscription and have been using it for 6 months. Just booted me out today and can get back any of my saved hours for 3 different clients!!! Reading other reviews someone had this same issue. So much for bug fixing. I recommend finding a more reliable app.
I purchased the premium subscription and have been using it for 6 months. Just booted me out today and can get back any of my saved hours for 3 different clients!!! Reading other reviews someone had this same issue. So much for bug fixing. I recommend finding a more reliable app.
2026-07-26	Ho*****	Omg, several years of important punches just went missing. Emailed support and not getting any response. This is a nightmare
Omg, several years of important punches just went missing. Emailed support and not getting any response. This is a nightmare
2026-07-23	An*****	I’ve used this app for years to manage my private lesson invoices. It was never the fanciest app, and it could be a little clunky at times, but it was reliable, easy to use, and the reporting features worked well. I hadn’t used it for a few months, and whatever update happened (or whoever took it over) has made it virtually unusable. All of my previous client information is gone. I tried recreating my clients and sending new invoices, only to discover that the emails never actually send. The app acts like they’ve been sent, but nothing is delivered and there are no error messages or notifications. I’m incredibly disappointed. Before these changes, I would have happily given this app 4 stars. Now, with basic functionality no longer working, it’s unfortunately become completely useless. .
I’ve used this app for years to manage my private lesson invoices. It was never the fanciest app, and it could be a little clunky at times, but it was reliable, easy to use, and the reporting features worked well. I hadn’t used it for a few months, and whatever update happened (or whoever took it over) has made it virtually unusable. All of my previous client information is gone. I tried recreating my clients and sending new invoices, only to discover that the emails never actually send. The app acts like they’ve been sent, but nothing is delivered and there are no error messages or notifications. I’m incredibly disappointed. Before these changes, I would have happily given this app 4 stars. Now, with basic functionality no longer working, it’s unfortunately become completely useless. .
2026-07-22	Ja*****	I’ve used it for probably 5-6 years, and now twice within the last year it has locked up stuck on the loading screen and lost all data, like others have stated, uninstalling and reinstalling does not help.
I’ve used it for probably 5-6 years, and now twice within the last year it has locked up stuck on the loading screen and lost all data, like others have stated, uninstalling and reinstalling does not help.
2026-07-20	Li*****	The app last week logged me out and then when I logged back in, the app is showing invoices that were already paid as being unpaid and also invoices that were created and are pending are not showing up, really frustrating and disappointing
The app last week logged me out and then when I logged back in, the app is showing invoices that were already paid as being unpaid and also invoices that were created and are pending are not showing up, really frustrating and disappointing
2026-07-17	Ub*****	Never had a problem till their latest update July 2026. (Updates are automatic) I can no longer get into the app. I’ve tried everything and now i have lost All my data including my Un billed hours for this month. They are based in China and reading online ppl who have tried contacting them NEVER got a response.
Never had a problem till their latest update July 2026. (Updates are automatic) I can no longer get into the app. I’ve tried everything and now i have lost All my data including my Un billed hours for this month. They are based in China and reading online ppl who have tried contacting them NEVER got a response.