Reviews of Idram & IDBank

By: Idram LLC App

List of user reviews and ratings for Idram & IDBank

Total ratings

3.40 (Rating count: 164)

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Review summary

Reviews praise Idram for its all-in-one payments and Apple Pay-like concept, but complain about persistent bugs, poor support, and top-up/verification hurdles. Many report updates breaking the app, slow performance, and double transactions. International card top-ups and card attachments often fail; identity verification is cumbersome. Key features like NFC, Apple Pay, and detailed transaction history are missing. Overall, strong concept but unreliable execution.

Pros

All-in-one wallet for paying utilities and various payments.
Apple Pay-like convenience and ease of use when the app functions.
Strong concept with potential and positive feedback from users when it works.

Cons

Frequent bugs and instability: slow performance, crashes, and updates that break the app.
Poor customer support: slow responses and requests for sensitive documents like passport scans.
Top-up and card integration issues with international/US cards: cards often won't attach or top-up fails.
Identity verification and login flow are cumbersome and poorly explained.
Missing features and design regressions: removal of NFC, no Apple Pay, no detailed transaction history, and no dark mode.

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User Reviews

Recent rating average: 1.30

All time rating average: 3.40

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56% (24)

Date	Author	Comment
2026-02-03	le*****	Why is it asking if I’m married or widowed? No option for SINGLE.
Why is it asking if I’m married or widowed? No option for SINGLE.
2026-01-03	Ка*****	Не понятно что тут происходит, поменял телефон теперь при попытке войти в приложение, пишет обновить его, но обновлений как таковых нет на данный момент что делать ? Срочно нужно
Не понятно что тут происходит, поменял телефон теперь при попытке войти в приложение, пишет обновить его, но обновлений как таковых нет на данный момент что делать ? Срочно нужно
2025-10-13	Gr*****	Almost every update breaks the app and asks to go through customer service to restore. Customer service asks for passport pictures..
Almost every update breaks the app and asks to go through customer service to restore. Customer service asks for passport pictures..
2025-03-19	Ро*****	Здравствуйте пожалуйста в следующем обновлении сделайте тёмную тему как ID Pay
Здравствуйте пожалуйста в следующем обновлении сделайте тёмную тему как ID Pay
2025-02-25	Gi*****	Նոր բանքինգը շատ վատն է: Նախորդ տարբերակը լավն էր:
Նոր բանքինգը շատ վատն է: Նախորդ տարբերակը լավն էր:
2024-02-25	Lu*****	I tried to attach several US cards to my account none of them went through for no reason. I contacted the customer service they were messaging me back and forth for 2 hours, still couldn’t solve the problem. They had no idea what’s the problem or didn’t have motivation to solve it. It’s disappointing that in 21st century when technology rules the world, its still poor quality in Armenia. You guys need to jump on the problem and solve it, get it done. Messaging me for 2 hours is not the right way.
I tried to attach several US cards to my account none of them went through for no reason. I contacted the customer service they were messaging me back and forth for 2 hours, still couldn’t solve the problem. They had no idea what’s the problem or didn’t have motivation to solve it. It’s disappointing that in 21st century when technology rules the world, its still poor quality in Armenia. You guys need to jump on the problem and solve it, get it done. Messaging me for 2 hours is not the right way.
2024-01-11	ha*****	there are lots of things that makes average user annoyed by this app. Every time asking to turn on notifications its very annoying
there are lots of things that makes average user annoyed by this app. Every time asking to turn on notifications its very annoying
2023-11-14	in*****	Obviously, the app was never tested by those who developed it. It's impossible to attach a bank card and it asks for "verification" without providing any instructions on how and where to make it.
Obviously, the app was never tested by those who developed it. It's impossible to attach a bank card and it asks for "verification" without providing any instructions on how and where to make it.
2023-11-02	Is*****	Where is NFC? Why have you removed it, it doesnt cost anything to you, but was really good function, pls bring back the NFC. Also The new update is not good, I like the previous design where the wallet and the card balance were visible on top.
Where is NFC? Why have you removed it, it doesnt cost anything to you, but was really good function, pls bring back the NFC. Also The new update is not good, I like the previous design where the wallet and the card balance were visible on top.
2023-09-03	En*****	Транзакции стали появляться с очень большим опозданием (два-три дня)!!! Раньше (месяц назад) такого не было! Пожалуйста, почините!!!
Транзакции стали появляться с очень большим опозданием (два-три дня)!!! Раньше (месяц назад) такого не было! Пожалуйста, почините!!!