Reviews of Ooredoo Kuwait

By: Ooredoo Kuwait App

List of user reviews and ratings for Ooredoo Kuwait

Total ratings

4.70 (Rating count: 34,197)

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Review summary

Users largely praise Ooredoo Kuwait for a fast, simple, and easy-to-use app and strong customer service, with quick payments. However, recurring problems undermine the experience: the app crashes frequently, updates delivered outside the App Store raise safety concerns, and intrusive upsell prompts affect usability. Network coverage and internet quality are inconsistent across locations. Overall, sentiment is mixed: strong service and usability are common positives, but reliability and connectivity issues are the main drawbacks.

Pros

Fast, simple, and easy-to-use app.
Excellent customer service with quick payment processing.
Positive reception to updates and improvements.
Good signal coverage reported in multiple reviews.

Cons

Frequent crashes and instability, with disruptive update prompts that affect the experience.
Updates delivered outside the App Store raise safety concerns and reliability issues.
Inconsistent network coverage / weak internet in multiple locations.

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User Reviews

Recent rating average: 3.80

All time rating average: 4.70

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27% (14)

Date	Author	Comment
2026-06-16	Th*****	w: I want to give a huge thanks to Rana for the amazing help and support. Rana made everything incredibly easy and resolved my issues quickly. Five stars for the fantastic customer service!
w: I want to give a huge thanks to Rana for the amazing help and support. Rana made everything incredibly easy and resolved my issues quickly. Five stars for the fantastic customer service!
2026-06-02	sh*****	I hate everyday app update!!! Why so many updates??? So annoying, I want to use the app for network reset and payment it asks for new update! EVERYTIME can you make one update a year! It’s annoying annoying annoying annoying
I hate everyday app update!!! Why so many updates??? So annoying, I want to use the app for network reset and payment it asks for new update! EVERYTIME can you make one update a year! It’s annoying annoying annoying annoying
2026-04-19	Ar*****	👍🏽
👍🏽
2026-04-02	Su*****	100
100
2026-03-19	Mh*****	Bcc
Bcc
2026-03-05	Ju*****	THE ONLY APP I HAVE ON MY PHONE THAT DOESN’T SEND UPDATES THROUGH THE APP STORE AND DOES OT THROUGH THE APP WHICH IS NOT SAFE!
THE ONLY APP I HAVE ON MY PHONE THAT DOESN’T SEND UPDATES THROUGH THE APP STORE AND DOES OT THROUGH THE APP WHICH IS NOT SAFE!
2026-02-14	عب*****	حولي الشبكه سيئه جدا جدا ما فيه تغطيه
حولي الشبكه سيئه جدا جدا ما فيه تغطيه
2026-02-03	Ma*****	Fast, simple and very stable app. i Highly recommend Ooredoo
Fast, simple and very stable app. i Highly recommend Ooredoo
2026-01-31	ki*****	الخدمة ممتازة و سريعة ، و المعاملة بخصوص الدفع تم إنجازها في وقت قياسي، و الموظفون في الشركة متعاونون إلى ابعد الحدود
الخدمة ممتازة و سريعة ، و المعاملة بخصوص الدفع تم إنجازها في وقت قياسي، و الموظفون في الشركة متعاونون إلى ابعد الحدود
2026-01-27	sa*****	Full 👌🏻
Full 👌🏻