ZARA

Name: ZARA
Rating: 4.8 (413100 reviews)
Author: Industria de Diseno Textil, S.A.

By: Industria de Diseno Textil, S.A.

Shopping

Features & Capabilities

Zara Chrome extension brings Zara's fashion universe to your browser: explore Women, Men, and Kids collections, including beauty, lingerie, and special releases for upcoming seasons in the app and online store.

Key features include Favorites to save items, order tracking with easy returns, a store locator, store mode for in-store shopping, and a Zara QR system to link online and in-store purchases and generate eReceipts.

User Growth & Download Statistics

App Shopping E-Commerce

By:

Industria de Diseno Textil, S.A.

Rating:

4.80

(413,100) 5 ratings

Version:

18.9. 0 Last updated: 2026-06-05

Version code:

886285818

Creation date:

2012-08-01

Compatible devices:

Size:

208.17MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 987 ▲ 3

Other rankings

#15 in shopping keyword 62 ▲ 4

#21 in ali express keyword 40 ▲ 4

#23 in aliexpress keyword 38 ▲ 2

#25 in depop keyword 8

#25 in shop keyword 57 ▲ 9

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For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Industria de Diseno Textil, S.A.

Apple Apps Store

https://apps.apple.com/us/app/zara/id547951480

Website:

http://www.zara.com

User Reviews

User reviews show Zara's products are high-quality and on-trend, with positive sentiment on variety and design. However, the app experiences persistent usability and performance problems, including difficult navigation, slow load times, and frequent crashes. There are multiple reports of unreliable order handling, with cancellations and rude or unhelpful customer service, along with delivery issues such as late or lost packages. Some reviewers also raise serious concerns about discrimination. Overall, product quality is praised, but the shopping experience is frequently frustrating due to technical and service problems.

Pros

High quality, on-trend products.
Wide design variety across categories (including kids' wear).
Positive overall brand sentiment toward Zara and its products.

Cons

Cumbersome navigation and confusing app/website UX.
Frequent glitches, crashes, and slow performance on the app and site.
Unreliable order handling with cancellations and reports of rude or unhelpful customer service.
Delivery issues including late or lost packages.
Discrimination concerns (perceived racial profiling and discriminatory treatment).

Recent reviews

This brand is owned by Israel let’s not help them profit for evil wars and ban Zara !

by Ce*****, 2026-06-03

I made one purchase through the website and everything went as expected. I tried twice to purchase through the app and both times the money was held on my card and it appeared as if everything was fine, A few days later the app showed that the purchase was cancelled and did not explain why, and then the money was eventually returned to my card. I live outside of the country I’m from, so I figured that it was cancelled because there was a problem charging my card from outside the country. I tried to make another purchase and this time I used the card from the country where I live and the money was withdrawn through a transfer from my account, and now the app is saying that I still have to pay to finish the order. I have less confidence that this will be as easy to resolve with my foreign bank account. What is wrong with this app that you can’t purchase safely?

by JM*****, 2026-05-31

I used to love this app for a long time… But all of a sudden pictures keep dropping out I’ll navigate I’ll navigate back and all of a sudden the pictures are gone… If we were just on cellular, I would think that it was downloaded speed or something like that… But it’s also on my home Wi-Fi and the website works fine… Also, why aren’t you cashing the pictures… navigating away from a page and back should not make the pictures disappear