ZARA

Name: ZARA
Rating: 4.8 (413197 reviews)
Author: Industria de Diseno Textil, S.A.

By: Industria de Diseno Textil, S.A. App

Shopping

Overview

Version:

18.20.0

Last updated: 2026-08-25

Features & Capabilities

Zara Chrome extension brings Zara's fashion universe to your browser: explore Women, Men, and Kids collections, including beauty, lingerie, and special releases for upcoming seasons in the app and online store.

Key features include Favorites to save items, order tracking with easy returns, a store locator, store mode for in-store shopping, and a Zara QR system to link online and in-store purchases and generate eReceipts.

User Growth & Download Statistics

App Shopping E-Commerce

By:

Industria de Diseno Textil, S.A.

Rating:

4.80

(413,197) 27 new ratings

Version:

18.20.0 Last updated: 2026-08-25

Version code:

890227329

Creation date:

2012-08-01

Compatible devices:

Size:

229.47MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-27

Compare stats and ranking:

Ranking

# 1,021 ▼ 3

Other rankings

#16 in shopping keyword 68

#22 in aliexpress keyword 41 ▲ 6

#22 in black friday keyword 32 ▲ 40

#23 in ali express keyword 46 ▲ 3

#23 in shop keyword 47 ▲ 7

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For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Industria de Diseno Textil, S.A.

Apple Apps Store

https://apps.apple.com/us/app/zara/id547951480

Website:

http://www.zara.com

User Reviews

User reviews show Zara's products are high-quality and on-trend, with positive sentiment on variety and design. However, the app experiences persistent usability and performance problems, including difficult navigation, slow load times, and frequent crashes. There are multiple reports of unreliable order handling, with cancellations and rude or unhelpful customer service, along with delivery issues such as late or lost packages. Some reviewers also raise serious concerns about discrimination. Overall, product quality is praised, but the shopping experience is frequently frustrating due to technical and service problems.

Pros

High quality, on-trend products.
Wide design variety across categories (including kids' wear).
Positive overall brand sentiment toward Zara and its products.

Cons

Cumbersome navigation and confusing app/website UX.
Frequent glitches, crashes, and slow performance on the app and site.
Unreliable order handling with cancellations and reports of rude or unhelpful customer service.
Delivery issues including late or lost packages.
Discrimination concerns (perceived racial profiling and discriminatory treatment).

Recent reviews

I used to love Zara but shein has way better design that you guys and the prices are way better and the quality is the same you guys have forgotten the reason why you became Zara because you used to produce what the women like not horrible plane clothing

by Mi*****, 2026-08-21

I ordered 3 perfumes, the package was left outside of mail room, (unattended, no sign or handed to mail clerk ) it was obviously stolen. Customer service said not refund or solution, cause it was delivered to right address?? What kind of customer service is this???