Overview

Features & Capabilities

My Disney Experience is the official Walt Disney World app for planning and enjoying your Disney vacation. Explore theme parks, water parks, resort hotels and Disney Springs, manage tickets and reservations, and create personalized itineraries with Disney Genie service.

Use real-time wait times, park hours, showtimes, GPS-enabled maps and step-by-step directions to navigate the parks. Make dining reservations, order food, check in to your resort, unlock your hotel room, purchase Lightning Lane passes, and view or share Disney PhotoPass photos and videos. The app supports English and Spanish and includes optional features such as push notifications, location services, camera access and in-app purchases.

User Growth & Download Statistics

By:
Disney
Rating:
4.70
(3,115,187)
5,865 new ratings
Version:
8.24.1 Last updated: 2026-09-09
Version code:
890729526
Creation date:
2012-08-02
Compatible devices:
Size:
529.89MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-19
Compare stats and ranking:

Other platforms

Android
My Disney Experience (v8.24)
11,213,816 4.48 (165,180)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Disney
Apple Apps Store
https://apps.apple.com/us/app/my-disney-experience/id547436543
Website:
https://disneyworld.disney.go.com/help/

User Reviews

Pros: Strong planning tools (wait times, dining, ordering) and good support for new Passholders. Cons: Recurrent technical/login problems, account/ticket linking hassles, high costs, usability issues, and serious customer-service concerns. Overall, the app is valuable for planning but reliability and user experience require fixes.
Pros
  • Comprehensive planning and trip-management features (wait times, lightning lanes, dining reservations, food ordering, hotel management).
  • Especially useful for planning trips and day-of management for new Disney Passholders.
  • Centralized tools that simplify planning and can enhance the overall trip experience.
  • Positive sentiment when the app functions, with users noting it is a strong, must-have planning companion.
Cons
  • Frequent login/launch issues (sign-in blocks, Bluetooth sign-in problems, inability to open).
  • Ticket/ID/account linking problems (linking special events tickets, IDs linked to another account, duplicate hotel names, lightning passes issues).
  • High costs (overall price and expensive alcoholic beverages).
  • Poor usability and confusing navigation (least intuitive, unclear meal-plan categories).
  • Serious customer-service concerns including rude staff and discriminatory treatment.
Recent reviews
Mi lugar favorito del mundo 🥹
by Yo*****, 2026-07-31

Easy to use
by Dr*****, 2026-07-31
View all user reviews ›

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