DoD Safe Helpline

Name: DoD Safe Helpline
Rating: 3.8 (18 reviews)
Author: Rape, Abuse and Incest National Network (RAINN)

By: Rape, Abuse and Incest National Network (RAINN)

Education

Features & Capabilities

The DoD Safe Helpline app gives members of the military community access to resources and tools to help manage the short- and long-term effects of sexual assault. The app helps you create a plan that is right for you, from exercises that aid in reducing stress to tools to help you transition to civilian life. You can even store your customized plans and exercises so you can refer back to them at any time. The app has four sections:

FIND SUPPORT: Get live 1-on-1 help from trained sexual assault professionals — by phone or through an anonymous online chat session. You can also find nearby resources to help you through your military-to-civilian transition.

LEARN: Receive guidance on what to do if someone you know is sexually assaulted and learn about the many effects of sexual assault. If you’re currently separating from Service, you’ll also find a comprehensive list of benefits and services that you may be eligible to receive.

PLAN: Access non-medical, short-term support options and create a customized self-care plan to address feelings of sadness, anxiety and disconnection.

EXERCISE: Use these guided, easy-to-follow techniques to help reduce anxiety and stress that may result from sexual assault. The exercises can be used in private, marked as “favorites” and replayed as often as needed.

To learn more about Safe Helpline, visit www.SafeHelpline.org.

User Growth & Download Statistics

App

By:

Rape, Abuse and Incest National Network (RAINN)

Rating:

3.80

(18)

Version:

6.8.0 Last updated: 2026-05-08

Version code:

885432992

Creation date:

2012-06-28

Compatible devices:

Size:

95.18MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 320,321 ▼ 1,090

For Developers

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Contact the developer

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Developed by:

Rape, Abuse and Incest National Network (RAINN)

Apple Apps Store

https://apps.apple.com/us/app/dod-safe-helpline/id536773115

User Reviews

Overall, DoD Safe Helpline is seen as a potentially valuable mental-health resource with a solid concept and useful information, and the chat function is generally functional. However, reliability and usability are major concerns: the app frequently crashes or exits, times out, and some features (relaxation techniques, play buttons) don’t work. Several reviews mention UI flicker. There are reports of unprofessional or abusive behavior by some staff/therapists. The service appears military-focused, with many users wishing it were available to non-veterans, and some contact information and base contacts are inaccurate. More updates and bug fixes are needed.

Pros

Very helpful and valuable mental health resource for users and their networks.
Good concept with useful help information.
Chat feature generally functional and supportive.
Valuable resource for veterans (with some wishing it could be extended to non-veterans).

Cons

Frequent crashes/exits and general stability issues (crashes, times out, flickering UI).
Unprofessional or abusive behavior reported from some staff/mental health professionals.
Military-focused scope limiting accessibility for non-veterans; limited reach.
Inaccurate or problematic contact information and issues with contact features (imports).
Some features do not work (e.g., relaxation techniques, play buttons).

Recent reviews

Haven’t been able to try it since it won’t open.

by So*****, 2024-11-28

I can say that your experience can be traumatising I talked with a few members and I actually found them really mean except for a like 1-2 they are telling me OH WELL ITS UR THIRD TIME CALLING TODAY I don’t think that’s okay and it’s mean and the fact that u only support the military is depressing when other people need somebody to talk to please fix the way u r talking it made me feel worse about my situation.