Century Bank of the Ozarks

We love the convenience of online banking but we also love the people at our branch in Theodosia. They always take great care of us!

I had my checking account set up to where if there was no money in the account then nothing was to be paid no overdraft then I receive a letter stating that I had an overdraft I owed plus a $38 fee I went in and again had them remove an $800 overdraft protection that I did not want again stating if the money wasn’t there then it didn’t come out so I would not have any overdraft fees. About 2 months later I receive a letter stating I had a returned payment and in insufficient funds fee if $30 witch they removed from my account right away which caused several other charges that were made on my debit card were all returned for insufficient funds each with a $30 fee none of which would have happened if they had not removed the $30 fee from my account leaving my account in a negative balance of almost $200 when I contacted the main office they refused to fix the problem if I had had overdraft protection they would have paid any payments and charged me a fee later

I do not like the idea that you have to schedule transfers by date. I could not transfer any money over the holidays or weekends.