Reviews of Red Mango

By: Lunchbox Technologies Inc.

List of user reviews and ratings for Red Mango

Total ratings

4.40 (Rating count: 139)

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Review summary

The iOS Red Mango app is plagued by reliability and feature gaps: login failures, broken rewards, missing menu access, and nonfunctional online ordering. Users also report slow loading and general instability. A few reviews note the locator feature and overall convenience as positives, but the consensus highlights significant app issues that hinder usage.

Pros

Store locator helps users find nearby Red Mango locations quickly and easily.
The app is convenient and has improved since its early release.
Rewards program is appealing to some users and can encourage repeat visits.

Cons

Rewards system is unreliable or inactive, with points not earned or applied and limited responsiveness to inquiries.
Frequent login/account issues (sign-in failures, cannot register or link card).
Menu is not accessible or not displaying in the app (loading issues or missing menu details).
Online ordering is unavailable or broken via the app (cannot place orders).
App performance and stability problems (loading errors, crashes, check-in failures).

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User Reviews

Recent rating average: 3.40

All time rating average: 4.40

Upgrade to see all 48 reviews

31% (15)

Date	Author	Comment
2025-05-15	Te*****	Grey is greyed out and not ready
Grey is greyed out and not ready
2024-10-05	Pa*****	I’m sad there’s no rewards program. I just found a location close to where I moved too.
I’m sad there’s no rewards program. I just found a location close to where I moved too.
2023-09-02	ne*****	Although this isn’t the only reason I come to Red Mango, the rewards are a plus for me to return. There are other places now that I am frequenting more because of their rewards program. I emailed Red Mango and didn’t even receive an acknowledgment response. And doesn’t look like I will get a response here either. It’s been two summers now and no response and no rewards.
Although this isn’t the only reason I come to Red Mango, the rewards are a plus for me to return. There are other places now that I am frequenting more because of their rewards program. I emailed Red Mango and didn’t even receive an acknowledgment response. And doesn’t look like I will get a response here either. It’s been two summers now and no response and no rewards.
2022-08-08	mk*****	My açaí bowls are usually very well made and tasty. However, todays bowl is extremely runny and not It just doesn’t taste very good. I have been buying them for quite some time and this is the first time I have been extremely disappointed. I will try again for a better bowl and hopefully it will be delicious again.
My açaí bowls are usually very well made and tasty. However, todays bowl is extremely runny and not It just doesn’t taste very good. I have been buying them for quite some time and this is the first time I have been extremely disappointed. I will try again for a better bowl and hopefully it will be delicious again.
2022-02-05	AB*****	I can’t say enough about this place and the couple who run the place. The smoothies are delicious and healthy and a plus are the homemade cookies so good, warm, gooey and chewy.
I can’t say enough about this place and the couple who run the place. The smoothies are delicious and healthy and a plus are the homemade cookies so good, warm, gooey and chewy.
2020-12-03	An*****	Love this app, definitely worked out some kinks since the release, so convenient’
Love this app, definitely worked out some kinks since the release, so convenient’
2020-11-05	Fr*****	We are crazy for the frozen yogurt! The mango and white peach are amazing! The nuttiness of the Tarro with fresh coconut is awesome! The staff has been amazing as well. The things that I am disappointed about is the rewards. I was not able to use the first $2 and have ordered on the app around 8 times with no rewards. I sent an email asking about it with no response. Also, the app needs to be updated. You need to know what the choices are for the day. It would also be nice to be able to order a medium size on the app.
We are crazy for the frozen yogurt! The mango and white peach are amazing! The nuttiness of the Tarro with fresh coconut is awesome! The staff has been amazing as well. The things that I am disappointed about is the rewards. I was not able to use the first $2 and have ordered on the app around 8 times with no rewards. I sent an email asking about it with no response. Also, the app needs to be updated. You need to know what the choices are for the day. It would also be nice to be able to order a medium size on the app.
2020-09-20	Kh*****	Only gave 3 stars because of the one good worker that you guys have. The other guy (the younger guy) is terrible. I wish I knew his name! He’s so unpleasant,slow and inconsiderate! I placed my order from 11:30am on app and he came late to work and it’s 12:30 and I’m just getting my bowls. He knew we ordered from ahead and he kept taking payments of other people who came in and slowed down our order,i got melted Acai bowls. This is not the first he’s done this. I hate leaving bad reviews but this needed to be said. Everytime we go there it’s always something with him. This time has been the worst.
Only gave 3 stars because of the one good worker that you guys have. The other guy (the younger guy) is terrible. I wish I knew his name! He’s so unpleasant,slow and inconsiderate! I placed my order from 11:30am on app and he came late to work and it’s 12:30 and I’m just getting my bowls. He knew we ordered from ahead and he kept taking payments of other people who came in and slowed down our order,i got melted Acai bowls. This is not the first he’s done this. I hate leaving bad reviews but this needed to be said. Everytime we go there it’s always something with him. This time has been the worst.
2020-06-01	xX*****	I love the service rewards and everyrhing about red mango! My favorite drozen yogurt place!
I love the service rewards and everyrhing about red mango! My favorite drozen yogurt place!
2020-05-18	Fl*****	Coolest on the goo snack
Coolest on the goo snack