Reviews of United Concordia Dental Mobile

By: United Concordia Dental

List of user reviews and ratings for United Concordia Dental Mobile

Total ratings

2.50 (Rating count: 347)

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Review summary

Reviews repeatedly show the app as a non-native web wrapper that fails to function reliably. Key, recurring issues include persistent login problems (including Face ID), frequent logouts, broken Find a Dentist/navigation loops, blank pages, and redirects. Missing Wallet integration for ID cards and problems loading EOBs/claims are also common. The combination of reliability, missing essential features, and poor navigation dominates user sentiment.

Pros

Cons

Repeated login/authentication problems (including Face ID not working; password autofill issues); users frequently forced to re-sign in or are logged out
The app is effectively a mobile web wrapper with flaky navigation, blank screens, and random page redirects, making it unreliable
Find a Dentist/search feature is often non-functional, looping to login or failing to display results
No Apple Wallet support for ID/insurance cards (missing virtual ID in Wallet) and other expected features
Documents like EOB PDFs fail to load or display, and claims/benefit details are hard to access or error-prone

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User Reviews

Recent rating average: 1.40

All time rating average: 2.50

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12% (40)

Date	Author	Comment
2026-06-17	Cl*****	Too many bugs. Cannot print from iPad.
Too many bugs. Cannot print from iPad.
2026-06-12	An*****	The app has no facial recognition ability or ability to send a sign-in code to the member’s phone number.
The app has no facial recognition ability or ability to send a sign-in code to the member’s phone number.
2026-05-29	ad*****	There’s now way you can message your dentist to send an appointment. Y
There’s now way you can message your dentist to send an appointment. Y