List of user reviews and ratings for United Concordia Dental Mobile
Total ratings
2.50 (Rating count: 347)
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Review summary
Pros
Cons
- Repeated login/authentication problems (including Face ID not working; password autofill issues); users frequently forced to re-sign in or are logged out
- The app is effectively a mobile web wrapper with flaky navigation, blank screens, and random page redirects, making it unreliable
- Find a Dentist/search feature is often non-functional, looping to login or failing to display results
- No Apple Wallet support for ID/insurance cards (missing virtual ID in Wallet) and other expected features
- Documents like EOB PDFs fail to load or display, and claims/benefit details are hard to access or error-prone
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User Reviews
Recent rating average: 1.40
All time rating average: 2.50
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-17 | Cl***** | Too many bugs. Cannot print from iPad. | |
| Too many bugs. Cannot print from iPad. | |||
| 2026-06-12 | An***** | The app has no facial recognition ability or ability to send a sign-in code to the member’s phone number. | |
| The app has no facial recognition ability or ability to send a sign-in code to the member’s phone number. | |||
| 2026-05-29 | ad***** | There’s now way you can message your dentist to send an appointment. Y | |
| There’s now way you can message your dentist to send an appointment. Y | |||
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