Reviews of Suns-Merc-Mortgage Matchup Ctr

By: Phoenix Suns App

List of user reviews and ratings for Suns-Merc-Mortgage Matchup Ctr

Total ratings

3.90 (Rating count: 206)

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Review summary

Reviews show a strong sentiment that the Suns-Mercury app is easy to use and rich in content (tickets, scores, stats, news, arena info) with engaging features like notifications and promotions. However, many users report serious reliability problems including crashes, freezes, and constant ticket access issues, such as tickets not appearing and wallet transfers. A subset notes the app feels outdated or not regularly updated. Overall, the app shines for information and engagement but suffers from stability and ticketing reliability problems.

Pros

Easy to use and user-friendly interface with clean navigation.
Comprehensive all-in-one app for Suns and Mercury (tickets, scores, stats, schedules, arena info, and payments).
Up-to-date team coverage with timely news, player information, and game updates.
Engaging fan features like notifications, stories, and promotions/giveaways.
Ticket management capabilities (viewing, transferring, and selling tickets) integrated in the app.

Cons

Frequent crashes and freezes leading to instability and reinstallations.
Ticket access and wallet/ticket management issues (tickets not showing, scan problems, transfer/wallet issues).
Outdated or buggy behavior with delayed updates and weeks-long gaps in updates.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.90

Upgrade to see all 51 reviews

27% (14)

Date	Author	Comment
2026-05-16	Sp*****	The score banner at the top of the phone is never correct, usually says 0-0. I’ll turn off notifications for the Suns but it’ll send me notifications anyway and it’ll have the banner at the top of my phone even though I specifically say I don’t want them for the Suns. My wife and I always end up deleting this app because it doesn’t work and isn’t accurate. Watching WNBA live is impossible if it’s not on cable, even if you pay for it. They make it almost impossible to follow along. Interesting how it’s too easy to watch the NBA but it’s like moving a damn mountain to watch the WNBA.
The score banner at the top of the phone is never correct, usually says 0-0. I’ll turn off notifications for the Suns but it’ll send me notifications anyway and it’ll have the banner at the top of my phone even though I specifically say I don’t want them for the Suns. My wife and I always end up deleting this app because it doesn’t work and isn’t accurate. Watching WNBA live is impossible if it’s not on cable, even if you pay for it. They make it almost impossible to follow along. Interesting how it’s too easy to watch the NBA but it’s like moving a damn mountain to watch the WNBA.
2026-03-13	Je*****	The Notifications section in the app won’t load at all.
The Notifications section in the app won’t load at all.
2026-01-29	10*****	I brought my tickets on Ticketmaster. Why would I need to download different app to see them? Pointless and unnecessary
I brought my tickets on Ticketmaster. Why would I need to download different app to see them? Pointless and unnecessary
2026-01-28	dj*****	Every time I try to use it, there’s no sound and it plays in fast forward. I’ve had to delete the app and reinstall it every time. Also, why should I have to pay $15 a month to watch my home team play home games??
Every time I try to use it, there’s no sound and it plays in fast forward. I’ve had to delete the app and reinstall it every time. Also, why should I have to pay $15 a month to watch my home team play home games??
2026-01-23	BO*****	Just let us watch it on league pass yall some clowns
Just let us watch it on league pass yall some clowns
2025-10-20	KP*****	If it doesn’t crash it freezes on the open.
If it doesn’t crash it freezes on the open.
2025-10-10	jd*****	App immediately crashes. Joke.
App immediately crashes. Joke.
2025-05-15	Br*****	removeD once-fun fan-uniting in-game chat feature.💔You had one job. Cheer on the team With fans and be a moderator. Fail. I’ll edit my review to five ⭐️s when you reinstate 💜🧡 user chat.
removeD once-fun fan-uniting in-game chat feature.💔You had one job. Cheer on the team With fans and be a moderator. Fail. I’ll edit my review to five ⭐️s when you reinstate 💜🧡 user chat.
2025-03-04	tr*****	Terrible
Terrible
2025-01-09	SH*****	Love the addition of the stories and trending now videos!
Love the addition of the stories and trending now videos!