MijnKPN

Name: MijnKPN
Rating: 4.3 (123 reviews)
Author: KPN B.V.

By: KPN B.V.

Altijd en overal bij de hand

Features & Capabilities

MijnKPN centraliseert je KPN-ervaring in één veilige app. Volg de bestelling, installeer apparaten met persoonlijke hulp, deel MBs met huisgenoten, pas je abonnement aan, bekijk en betaal facturen en houd verbruik in de gaten. Met in-app hulpmiddelen zoals de WiFi Manager en Dot, je digitale assistent, los je problemen sneller op.

Nieuwe klanten kunnen via de app de status van hun bestelling bekijken, installatiehulp krijgen, WiFi instellen en aantrekkelijke Voor Jou-deals ontdekken. Bestaande klanten kunnen hun snelheid, bundels en kanaal pakketten aanpassen, extra services toevoegen en sneller geholpen worden via afspraken die in de app worden geboekt.

User Growth & Download Statistics

App Task Management Privacy & Security

By:

KPN B.V.

Rating:

4.30

(123)

Version:

6.41.1 Last updated: 2026-05-28

Version code:

886194583

Creation date:

2012-05-10

Compatible devices:

Size:

143.93MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 142,156 ▼ 65

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

KPN B.V.

Apple Apps Store

https://apps.apple.com/us/app/mijnkpn/id521093471

Website:

https://www.kpn.com/mijnkpn

User Reviews

MijnKPN for iOS is plagued by reliability and usability problems. The most frequent complaint is the lack of English localization, making it hard for expats. Many users report login failures or the app stalling after sign-in. Reliability issues include periodic outages, crashes, and blank screens. Additional concerns include a limited feature set and awkward UX, such as only a couple of controls and no real-time management of options. A minority do note basic functions like viewing bundles and topping up work, but overall sentiment is negative.

Pros

Easy to view bundles and top up in the app.

Cons

Lack of English language option / localization; missing English UI for non-Dutch users.
Login/authentication failures; the app often does not proceed after signing in or shows errors.
Reliability issues: outages, crashes, and blank/black screens during use.
Limited features and poor UX: few controls, no real-time option management, and unclear feedback.

Recent reviews

I purchased an E-Sim over five hours ago and have not received an email, nor have I been able to go anywhere to download it. I have been trying all day to get in contact with any type of customer service for this company, and none is available since I am outside of the Netherlands. The only “help” they have is an AI bot that does not help you if you do not speak Dutch, or do not have a Netherlands phone number. NEVER USE THIS COMPANY’S E-SIM WHEN TRAVELING.

by As*****, 2024-05-08

Created a login at “mijn KPN” I am unable to upwaardeer. Tried my credit card, PayPal nothing works!! Absolutely worthless and frustrating! Also your “KPN Prepaid app” is useless. Tell customers what works if they use your prepaid services.