Palladium Hotel Group

Name: Palladium Hotel Group
Rating: 4.7 (10549 reviews)
Author: Mobail

By: Mobail App

Travel

Overview

Version:

7.6.2

Last updated: 2026-06-30

Features & Capabilities

The Palladium Hotel Group app helps you make the most of your stay. Organize, book, and live every moment of your vacation by viewing your reservation, exploring destination maps and guides, making restaurant reservations, checking activities, chatting with staff, ordering room service, and more. It also brings Palladium Rewards with you: view points, status, promotions, transfer points, and invite friends.

Not a member yet? Sign up in the app and start enjoying the rewards. The app supports all Palladium brands across Mexico, the Caribbean, Spain, and Europe, including Grand Palladium, TRS, Palladium Hotels, Hard Rock, BLESS, Ushuaïa, Only YOU, and Fiesta. Your vacation and your rewards are in the palm of your hand.

User Growth & Download Statistics

App Navigation & Mapping Communication Content Marketing

By:

Mobail

Rating:

4.70

(10,549) 1 new ratings

Version:

7.6.2 Last updated: 2026-06-30

Version code:

887597150

Creation date:

2012-05-24

Compatible devices:

Size:

45.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 17,466 ▼ 50

Other rankings

#63 in hotels keyword 27 ▲ 14

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mobail

Apple Apps Store

https://apps.apple.com/us/app/palladium-hotel-group/id520047102

Website:

https://www.stay-app.com/stay-360

User Reviews

The Palladium Hotel Group app shows promise as a centralized hub for reservations, schedules, and maps, but reliability issues dominate. Users report login crashes and blank/404 pages during bookings, reservations not updating or being recognized, and a clunky map with overlapping pins. Content is often outdated or incorrect (hours, menus, open/closed status), and language localization problems hinder non-Spanish users. To improve, focus on reliability, accurate real-time information, multilingual support, and more usable map/navigation features.

Pros

Centralized hub for reservations, schedules, and hotel information
Useful property map to locate places on the resort
Convenient access to reservations, events, and dining options from the app

Cons

Frequent login/authentication errors and app crashes (white screens, repeated failures)
Unreliable reservations/booking flow (slots not available, reservations not saved or visible)
Map usability issues (cannot zoom, overlapping pins, inaccurate/details missing)
Outdated or incorrect information (hours, menus, restaurant status)
Localization/language issues (limited English support; prompts in Spanish; date format problems)

Recent reviews

This app is dry af and does not give you what you need to make reservations or even have insight to the resort. They are getting too much money to have such rinks sink app. The website could use some help as well. With the money you are spending to stay at the resort you would think they would pour money into advertising and marketing to get you excited for your stay. It's so glitchy and slow and dry it makes you have anxiety thinking that you are being scammed.

by He*****, 2026-05-30

this application does not have a bare minimum needed for a traveler who would be using this application while staying at the resort. It does not have any information about any activity or an option to book anything, for example a gym class I would love to see an update . Even though the hotel i am staying in has a butler’s service and a majordome, still it would be useful to know schedule of events and activities to make informed decisions about daily schedules