1-800 Contacts

Name: 1-800 Contacts
Rating: 4.9 (143190 reviews)
Author: 1-800 CONTACTS, Inc.

By: 1-800 CONTACTS, Inc. App

World's Largest Contact Store

Overview

Version:

11.1.6

Last updated: 2026-08-27

Features & Capabilities

The 1-800 Contacts Chrome extension helps you renew your contact lens prescription and order lenses quickly. Access the largest in-stock inventory, scan boxes or search by brand, and enjoy fast, next-day shipping.

Renew prescriptions with the in-app ExpressExam from home, apply vision benefits at checkout, and take advantage of perks like free shipping, easy returns, 24/7 support, and the ability to ship to hotels while you travel. Top brands include Acuvue Oasys, Biofinity, AirOptix, and Precision1.

User Growth & Download Statistics

App Shopping

By:

1-800 CONTACTS, Inc.

Rating:

4.90

(143,190) 5 ratings

Version:

11.1.6 Last updated: 2026-08-27

Version code:

890244219

Creation date:

2012-05-31

Compatible devices:

Size:

42.31MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-31

Compare stats and ranking:

Ranking

# 2,643 ▼ 6

Other rankings

#29 in contact keyword 23 #67 in promo codes keyword 44 ▼ 4#72 in promo code keyword 51 ▼ 9

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

1-800 CONTACTS, Inc.

Apple Apps Store

https://apps.apple.com/us/app/1-800-contacts/id515430900

User Reviews

Users praise strong, responsive customer support and affordable pricing, but repeatedly report app bugs, prescription handling errors, intrusive marketing, billing glitches, and shipping delays. The service offers clear value and convenience when it works, yet reliability and communication need substantial improvement.

Pros

Excellent, 24/7 customer support with real people reachable by phone or text and fast responses.
Affordability and value, including low-cost express eye exams and generally cheaper contact lens pricing.
Convenience and ease of use, with quick ordering and digital exam options that many users find helpful.

Cons

Persistent app reliability problems (bugs, long loading times, and occasional freezes) that hinder usage.
Prescription verification and order handling issues, including wrong prescriptions and order cancellations or delays.
Aggressive or excessive marketing texts and emails that feel intrusive to users.
Billing and refund problems, such as incorrect charges, Apple Pay issues, and slow or disputed refunds.
Shipping delays or inconsistent fulfillment, with orders taking longer than expected during verification.

Recent reviews

⭐⭐⭐⭐⭐ Absolutely AMAZING Customer Service! I just spoke with Liddie at 1-800 Contacts and I honestly have to say she was one of the BEST customer service representatives I have ever dealt with! She was so personal, kind, funny, patient and genuinely cared about helping me. We were literally laughing and having such a great conversation while she was helping me figure everything out 😂 I called because I had questions about my 3-business-day shipping and whether my contacts would arrive in time for my photo shoot. Liddie went above and beyond to make sure I understood everything and helped me with every single question I had. She was extremely informative and clearly knows what she’s talking about when it comes to contacts. She even helped me realize that I had two separate orders and took the time to explain everything so I wasn’t confused. She never rushed me and made me feel like I was actually talking to a person who genuinely wanted to help. 1-800 Contacts is seriously BLESSED to have someone like Liddie working there. Customer service like this is rare nowadays. She was sweet, knowledgeable, funny, professional and just an absolute pleasure to talk to. If you ever need help with an order or contacts ASK FOR LIDDIE! 🙌🏼 She deserves all the recognition because she truly went above and beyond for me. I seriously LOVE the customer service at 1-800 Contacts and after this experience I will absolutely continue recommending them to everyone. Liddie deserves a huge shoutout and 5+ stars! ⭐️⭐️⭐️⭐️⭐️

by Ma*****, 2026-08-19

I love how easy it is to place an order here for contacts. There is just one tiny thing that doesn’t make sense to me. I check the app when I’m changing to a new pair because I always forget which eye is which. Why is it that the Prescriptions show the Right Eye on the left and the Left Eye on the right? For someone who is visual, no pun intended, this can cause an easy mistake.