Scoutly

The 1 year chart used to stay open 100% of the time. Now it only stays open on accepted scans. I also used to be able o use Bluetooth scanner while the quick scan screen was open. Now I have to close the quick scan screen to use barcode scanner. About to switch back to ScoutIQ. Fix this garbage.

The recent string of new updates have been causing a lot of issues for a lot of people, myself included. Fair play to them, their support is usually pretty quick to respond (once you find out how to contact them) and they have released a number of patches to fix the bigger issues, but they seem to only create new ones. For example the camera scan seems to be incapable of scanning ISBN 10s on a computer screen now. It’s never had that issue until this recent patch. Combine that with how clunky and outdated the UI STILL looks now and it’s honestly puzzling why they made these changes. How is it the previous version looked cleaner and more concise than the new version? The app worked perfectly fine before with almost no issues; updating it I’m sure has caused almost as much trouble for them fixing the numerous issues as it has for consumers dealing with the issues. A new coat of paint isn’t always the best option.

We go to work, we go to study, but the program keeps giving errors, it doesn't work, it doesn't read the camera footage, and these guys know how to withdraw the money at the end of each month. They have no ethical values.