Elevations Credit Union

Amazing. Should have switched years ago.

Big thank you to the people who were behind the major app renovation a couple years ago. Sometimes banking with a local credit union means sacrificing some modern day comforts, but ECU’s app update eliminated that compromise entirely. I feel like I’m banking in the 21st century while still banking with a local business that I trust. While there have been some quirks, it is overall so so much easier to do what I need to do with my accounts from my phone, and I feel confident that the team will continue to improve things every month. The latest improvement is what brought me here today: increased character count on the memo line for bank transfers! I don’t know if the team realizes how significant that is for my banking experience, but it is! Huge thank you! I imagine that a lot of “squeaky wheel” naysayers popped up during the initial phase of the major changes, so I want the team to know that I personally have been nothing but grateful and excited as each new improvement is rolled out. Keep up the good work!

Mostly love the people. Chat “Scout” is a loser don’t waste your time with chat. I often have odd corrections with my account but feel credit unions are the way to go. More than once I have felt like changing to another but the reality of domino change is too daunting. The customer service usually super helpful & kind.