MyNCU Mobile

Name: MyNCU Mobile
Rating: 4.8 (6511 reviews)
Author: Neighborhood Credit Union – Dallas, Texas

By: Neighborhood Credit Union – Dallas, Texas

Finance

Features & Capabilities

MyNCU Mobile brings secure, convenient banking to your device. Send money with Zelle, pay using Apple Pay, Google Pay, Samsung Pay, and other wallets, and access your debit or credit card instantly if misplaced or suspected of fraud. You can deposit checks, open accounts, apply for loans, make transfers, and more.\n\nNew features include quick links in the More menu for fast access, and an enhanced Branch & ATM locator with 3D mapping, 360-degree views, and street imagery to simplify your search.\n\nKey features include:\n- Zelle money transfers\n- Mobile wallet payments (Apple Pay, Google Pay, Samsung Pay, etc.)\n- Card controls and alerts\n- Mobile check deposits\n- Biometric security for login\n- Online account openings and loan applications\n- Bill pay and transfers\n- Money management dashboard

User Growth & Download Statistics

App Payments Privacy & Security

By:

Neighborhood Credit Union – Dallas, Texas

Rating:

4.80

(6,511) 43 new ratings

Version:

2026.01 Last updated: 2026-04-07

Version code:

881574837

Creation date:

2012-02-22

Compatible devices:

Size:

111.23MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 22,498 ▲ 15

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Neighborhood Credit Union – Dallas, Texas

Apple Apps Store

https://apps.apple.com/us/app/myncu-mobile/id503201558

Website:

http://www.myncu.com

User Reviews

User feedback on MyNCU Mobile is mixed. Many praise the app’s ease of use and accessibility (VoiceOver) and report positive interactions with staff. However, a larger portion cites chronic instability, login/authentication problems, mobile check deposit failures, overly short session timeouts, and limited live support, which significantly detract from the mobile banking experience.

Pros

Easy to navigate and intuitive user interface.
Accessibility support for visually impaired users (VoiceOver).
Positive, courteous staff and generally good service.
Overall reliability for everyday banking tasks cited by some users.

Cons

Frequent crashes, instability, and ongoing maintenance/outages.
Repeated login/authentication problems and login failures.
Mobile check deposit often fails or loops, hindering deposits.
Session timeouts are too short, causing frequent logins.
Limited live support and slow customer service response.

Recent reviews

Good place to keep your money

by Ky*****, 2026-05-21

Would highly consider looking into getting new developers for this product. The amount of time this app has issues is insane. Just trying to unlock and lock your card requires anywhere from 3-5 reload attempts. Sites/session connection seem to always crash (could be the API just a guess) Mid U.I btw. For some reasons I always see issues increase with this app and services after hours. And there is no one to talk to other than a robot I can’t even call it A.I…shame. Overall app has technical issues and up- issues. The bank itself needs to work on the customer service and better transparency.