Features & Capabilities

MyNCU Mobile brings secure, convenient banking to your device. Send money with Zelle, pay using Apple Pay, Google Pay, Samsung Pay, and other wallets, and access your debit or credit card instantly if misplaced or suspected of fraud. You can deposit checks, open accounts, apply for loans, make transfers, and more.\n\nNew features include quick links in the More menu for fast access, and an enhanced Branch & ATM locator with 3D mapping, 360-degree views, and street imagery to simplify your search.\n\nKey features include:\n- Zelle money transfers\n- Mobile wallet payments (Apple Pay, Google Pay, Samsung Pay, etc.)\n- Card controls and alerts\n- Mobile check deposits\n- Biometric security for login\n- Online account openings and loan applications\n- Bill pay and transfers\n- Money management dashboard

User Growth & Download Statistics

By:
Neighborhood Credit Union – Dallas, Texas
Rating:
4.80
(6,617)
39 new ratings
Version:
2026.01 Last updated: 2026-04-07
Version code:
881574837
Creation date:
2012-02-22
Compatible devices:
Size:
111.23MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-30
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Neighborhood Credit Union – Dallas, Texas
Apple Apps Store
https://apps.apple.com/us/app/myncu-mobile/id503201558
Website:
http://www.myncu.com

User Reviews

User feedback on MyNCU Mobile is mixed. Many praise the app’s ease of use and accessibility (VoiceOver) and report positive interactions with staff. However, a larger portion cites chronic instability, login/authentication problems, mobile check deposit failures, overly short session timeouts, and limited live support, which significantly detract from the mobile banking experience.
Pros
  • Easy to navigate and intuitive user interface.
  • Accessibility support for visually impaired users (VoiceOver).
  • Positive, courteous staff and generally good service.
  • Overall reliability for everyday banking tasks cited by some users.
Cons
  • Frequent crashes, instability, and ongoing maintenance/outages.
  • Repeated login/authentication problems and login failures.
  • Mobile check deposit often fails or loops, hindering deposits.
  • Session timeouts are too short, causing frequent logins.
  • Limited live support and slow customer service response.
Recent reviews
Great app great bank
by Ra*****, 2026-06-06

I am able to do most of what I need to do. I still can’t read the messages, but I guess they aren’t that important.
by Le*****, 2026-06-05

This is a horrible bank the customer service is even worse they can’t figure out what’s wrong with my card has my money held
by Ca*****, 2026-06-05
View all user reviews ›

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