Overview

Rating:
2.40
(46)
Version:
10.5.0104
Last updated: 2026-07-14
Ranking
#264,764 ▼ 1,813
Overall

Features & Capabilities

View and Pay Bills Report Outages Receive Alerts and Notifications Manage and Enroll in Utility Programs Track and manage your consumption to better understand your utility bills.

User Growth & Download Statistics

App
By:
VertexOne
Rating:
2.40
(46)
Version:
10.5.0104 Last updated: 2026-07-14
Version code:
888242813
Creation date:
2012-02-03
Compatible devices:
Size:
186.42MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
VertexOne
Apple Apps Store
https://apps.apple.com/us/app/mymeter/id498509750
Website:
https://www.vertexone.ai

User Reviews

Users report frequent crashes and startup failures, preventing access to the app and payment features. The core bill-pay functionality is unreliable; many must use the website. Updates sometimes worsen or fail to fix instability. Onboarding/login can be confusing and the app may not remember utilities. Region or utility availability blocks linking certain accounts. A few reviews note the updated UI as slick, but stability remains the main concern.
Pros
  • Updated version is slick and improves the user experience.
Cons
  • App frequently crashes, won’t open, or force closes on iOS.
  • Bill/payments in the app don’t work; users must go to the website to pay.
  • Updates introduce or fail to fix instability; startup errors and crashes persist.
  • Login/credential setup is unclear and the app doesn’t remember selected utilities.
  • Utilities/regions are not supported or not available in some areas, blocking sign-in or linking.
Recent reviews
My electric service provider, Kentucky utilities/KU provides ‘mymeter’ to all of their customers and is not on the list inside this app to access. Please add.
by Do*****, 2026-05-22

I’ve been using this app for the last 3 years and for whatever reason, the last couple months, my bill isn’t showing up on the app so I’m forced to go on my computer and go to the website where I have to look at a copy of my bill then make a payment with how much that says instead of it just letting me pay it on the app and there isn’t anywhere that says the app needs updated.
by Xx*****, 2026-03-18
View all user reviews ›

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