South Bay Credit Union Mobile

Name: South Bay Credit Union Mobile
Rating: 3.6 (13 reviews)
Author: South Bay Credit Union

By: South Bay Credit Union

Finance

Features & Capabilities

Southbay Credit Union Mobile provides members convenient access to our website, mobile banking, branch and contact information.

User Growth & Download Statistics

App

By:

South Bay Credit Union

Rating:

3.60

(13)

Version:

7.4.118 Last updated: 2026-05-20

Version code:

885932926

Creation date:

2012-03-21

Compatible devices:

Size:

47.72MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 376,910 ▼ 2,048

For Developers

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Contact the developer

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Developed by:

South Bay Credit Union

Apple Apps Store

https://apps.apple.com/us/app/south-bay-credit-union-mobile/id498390753

User Reviews

Users like the app for easy, biometrics-enabled login and general reliability for day-to-day banking. However, multiple reviews cite post-update UI glitches (unnecessary menus, scrolling issues, repeating steps), loading/compatibility problems on older devices, inconsistent biometric support (Face ID but no Touch ID), and mixed customer service experiences as the main drawbacks.

Pros

Biometric login with Face ID provides quick, convenient access.
Overall reliability and ease of use for daily banking.
Fast access to common tasks (e.g., creating a new card on the spot).

Cons

Post-update glitches and UX changes (new menu, scrolling issues, repeating steps) that hinder usability.
App occasionally won't load or run, and is not compatible with older devices (e.g., iPhone 4S).
Biometric login is inconsistent: Face ID is supported, but Touch ID is not.
Mixed feedback on customer service quality (some praise, others report poor service).

Recent reviews

I’ve only had credit unions from Xceed which was bought out by Kinecta. Kinecta are crooks! Charging over draft fees when you weren’t over drafted, Kinecta was the place this was an issue at. Since I been at South Bay, I’ve been at ease, never had a problem with overdraft, great customer service. Love how they can make me a new card on the spot. The app has work great for everything I’ve needed. Hope it continues..

by Be*****, 2025-11-16

They did an update not long ago but still, I bank with 4 other institutions and SBCU is the most dated app of all. I would be a more active member if it wasn't for that.

by Me*****, 2025-02-01

This credit union stinks frankly. Their customer service is very poor and they give absurd, nonsensical reasons for denying applications for credit cards. There are much better credit unions and lending institutions out there. These people will just be a waste of time and they will put inquiries on your credit profile for no reason.