Pasadena CSC

Name: Pasadena CSC
Rating: 3.9 (19 reviews)
Author: City of Pasadena, CA

By: City of Pasadena, CA

Utilities

Features & Capabilities

Access to City Hall is now just a simple click away!

The Pasadena Citizen Service Center iPhone app is designed to provide residents, businesses, and visitors with access to Pasadena City Hall, 24-hours a day, 7 days a week. So next time you spot graffiti in your neighborhood, hit a pothole on your way to work, or notice an abandoned shopping cart on your street just use the Citizen Service Center to report it. Simply open the CSC app, select an issue, and tap submit. You can even include a picture if you like and your issue will be automatically routed to the appropriate department for investigation. You can also check back periodically to track the status of your requests.

User Growth & Download Statistics

App

By:

City of Pasadena, CA

Rating:

3.90

(19)

Version:

5.63.1 Last updated: 2026-05-14

Version code:

886542673

Creation date:

2012-01-31

Compatible devices:

Size:

130.11MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 308,612 ▼ 1,223

For Developers

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Contact the developer

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Developed by:

City of Pasadena, CA

Apple Apps Store

https://apps.apple.com/us/app/pasadena-csc/id496337415

User Reviews

Although this app is a comprehensive and better organized version of the website, the people that respond to open tickets take several weeks and ultimately don’t follow through with anything and give rude gaslighting answers followed by extra charges. It’s just a money leeching addition to the greed of Pasadena. I’m very disappointed with this system and this city.

by Fr*****, 2025-02-07

The app used to work great. You submitted a request and it was handled. Lately you are not able to upload a photo. Also - the request is closed immediately without the item being handled. Now the app is missing the track request menu so you can’t see any status. My app is up to date but this is very clunky. Also - do not close items/requests when they are not addressed. That defeats the whole purpose of a citizens app.

by Su*****, 2024-05-01

I haven’t been able to use it as it just hangs a long time every time I try to start a request. Same thing happened when a first opened and it was painfully slow. I hope they fix it!