IB ONE Wallet

Name: IB ONE Wallet
Rating: 4.6 (9416 reviews)
Author: Independent Bank Michigan

By: Independent Bank Michigan

Finance

Features & Capabilities

IB ONE Wallet is a Chrome extension that brings Independent Bank’s digital banking features to your browser, helping you manage finances from anywhere. It includes an accounts dashboard, the ability to transfer funds, bill pay, sending money with Zelle, checking your credit score, managing your debit cards, and a Location Finder to locate branches and ATMs.

To get started, you must be an Independent Bank customer and enrolled in Online Banking. For more information, visit IndependentBank.com or contact our Customer Connection Hub at 800.355.0641.

User Growth & Download Statistics

App Payments

By:

Independent Bank Michigan

Rating:

4.60

(9,416) 35 new ratings

Version:

25.2.0 Last updated: 2026-04-16

Version code:

884354719

Creation date:

2012-01-03

Compatible devices:

Size:

82.93MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 18,703 ▼ 49

Other rankings

#43 in wallet keyword 64 ▲ 1

Other platforms

IB ONE Wallet (v25.2.0)

66,864 4.61

(1,713)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Independent Bank Michigan

Apple Apps Store

https://apps.apple.com/us/app/ib-one-wallet/id491134755

Website:

https://www.independentbank.com

User Reviews

User reviews show the app is generally easy to use and feature-rich, with strong customer service. Pros include a friendly interface, broad capabilities (payments, transfers, mobile deposits, travel notices, card controls), real-time tracking and security alerts, and ongoing updates that improve performance. However, multiple users report crashes, payment processing issues, login/session problems, and UI/UX usability gaps. Overall, it delivers value but reliability and consistency need improvement.

Pros

Easy-to-use, user-friendly app.
Comprehensive feature set: payments, transfers, mobile deposits, travel notices, and card controls.
Excellent customer service and friendly staff.
Real-time account tracking and security alerts to help manage money and detect issues.
Ongoing improvements and updates that reduce lag and improve readability.

Cons

Frequent crashes and instability; the app often fails to load.
Payment processing problems: misapplied payments, refunds, undistributed funds, and biweekly payment restrictions.
Login and session problems: getting locked out and repeated sign-ins.
Poor user interface and usability issues: confusing layout, visibility problems (e.g., text invisible), and glitches.

Recent reviews

I wanted to transfer within my account- checking to money market. Having to agree to a lengthy agreement and then verify with a phone texted confirmation number is a nightmare . I have submitted 5 nicknames and it still hasn’t been done

by Dx*****, 2026-04-29

I’ve had an extremely difficult time submitting my payments. I have had a number of them referenced us sitting in un distributed, but I couldn’t figure out how much and then payments I tried to make were refunded back to me and then I was charged a late fee. I’ve also sent more than $4500 in payments, but yet my principal has only gone down less than $1000. I called and learned about the inability to do biweekly payments until your full monthly payment was made. So I corrected that on the phone with the lady and for some reason instead of my payment going to principal, it just paid a month in advance. I am frankly fed up with this. At this point I have no idea what money I’ve sent, what money has been refunded, and what is in undistributed.

by Je*****, 2026-03-26

Very frustrating with how quick this app is to time out. At times it takes 3-4 tries to deposit a check. My employer is stuck in the 1900’s and does not offer direct deposit. Branch hours are all but nonexistent for me around my hours of work so I am forced to mobile deposit my paycheck every week.