myCCCU Mobile Banking

Overall app seems good, however they don’t have different login for the joint owner. Everytime my spouse tries to login it sends MFA code to me, this frustrating for both of us as we are most of the time not together.. Hope they will add this have different login details for joint ower too..

Customer beware, 15 years ago when I started my account everything seemed good then I had an issue with my account. CCCU locked my account on a Friday/payday. With no notification. Rent due was able to grocery shop yet. I called the branch number was after hours but their security was asking me a series of questions to verify my identity. With one problem, they input my phone number wrong on my account, they straight hung up on me leaving me with no chance to retrieve cash till tied because of mon holiday. I changed my number 4 times in the branch and still it wasn’t correct. I have gone through them freezing my account 5 times and they simply can’t careless about it, now I find out they have either my birth date Erin or my ssn wrong and they won’t help me again. Because of so a staff members incompetence I am left again no help. Unbelievable! So be prepared. They have merged unions to another”Christian’ institution and they now have no account info they can find. Hours later and 6 calls and nothing. Good luck.

Been with this credit union quite some time Easy banking wonderful staff thank you and God bless you