Zaxbys

Name: Zaxbys
Rating: 4.7 (112170 reviews)
Author: Zaxby's Franchising, LLC

By: Zaxby's Franchising, LLC

Order, Earn & Redeem Rewards

Features & Capabilities

Craving Zaxbys saucy, flavor-full food? This extension makes it fast and easy to order from your local Zax Rewardz location. Choose your favorite items—Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries—and decide between pickup or delivery with a few clicks.

Earn 10 points for every dollar spent and redeem those points for exclusive rewards. The Zax Rewardz program ties your rewards to the items you crave, so you’ll be on your way to free food in no time.

User Growth & Download Statistics

App Shopping

By:

Zaxby's Franchising, LLC

Rating:

4.70

(112,170) 20 new ratings

Version:

12.12.1 Last updated: 2026-06-02

Version code:

886396511

Creation date:

2012-10-12

Compatible devices:

Size:

96.02MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 3,311 ▼ 18

Other rankings

#30 in food keyword 8 ▼ 2

Other platforms

Zaxbys (v12.12.1)

3,702,258 2.96

(7,410)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Zaxby's Franchising, LLC

Apple Apps Store

https://apps.apple.com/us/app/zaxbys/id480603264

Website:

https://www.zaxbys.com

User Reviews

User reviews indicate a mixed experience: when the app works, it’s easy to use and can save time ordering ahead, with some customers enjoying the rewards program. However, a large number of reviews cite persistent glitches, including logouts, login/verification failures, and generic errors that prevent completing orders. Item customization is limited (cookies, milkshake flavors, beverage options). Loyalty rewards often fail (points, codes, rewards not loading). Scheduling problems (ASAP pickups failing or time windows being restricted) and location/address issues (invalid addresses, missing stores) are also common. Overall reliability and feature gaps hurt satisfaction.

Pros

Easy to use and smooth when functioning.
Saves time by ordering in-app to avoid lines and drive-thru.
Loyalty rewards program exists and allows earning points.

Cons

Frequent glitches, errors, and logouts during ordering and login/verification failures.
Limited item customization and unavailable options in the app (cookies, milkshake flavors, certain beverage options).
Loyalty rewards problems (points not loading, zero points, rewards not loading, manual code not working).
Scheduling/pickup timing issues (ASAP pickups failing, limited pickup windows, drive-thru vs in-store switching).
Location/address issues and missing stores (invalid addresses, missing stores in the app).

Recent reviews

Just a few things I’ve noticed when ordering via the app.. if I want to order cookies, it never will let me. Also, when trying to order a milkshake, it just defaults to whatever the current promoted flavor is by Zaxbys, can’t choose other flavors. Didn’t have this problem a while back but no matter what I try. It won’t let me change these options.

by Ma*****, 2026-05-08

glitches so bad everytime i try to order it logs me out and says error:(

by Lc*****, 2026-05-07

This app can be a little glitchy and wouldn’t allow me to complete my order. I called and we figured it out. I took off the extra Bleu cheese and it went through. People to the rescue! 🥰 love our zaxbys