MyTeleMed

Name: MyTeleMed
Rating: 2.9 (42 reviews)
Author: CareXM, LLC

By: CareXM, LLC

Medical

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Features & Capabilities

The MyTeleMed iPhone app allows doctors to securely manage their important medical messages with HIPAA Compliance by protecting any Personal Health Information (PHI).

How does it work?

Patients call your dedicated number that reaches TeleMed answering service which is available 24/7/365. Doctors are notified by receiving messages in the app. Doctors can also contact customer service directly through the app via phone and e-mail.

Doctors that use the MyTeleMed app receive push notifications that notify them of a new patient message. The doctor can click on the notification and open the patient messages within the MyTeleMed app. The message will contain the severity of the message, message details, and call back information. Doctor’s comments and callbacks on messages are logged with the time and duration of the call and even provide an option to record the call.

For an extra layer of message delivery assurance, TeleMed creates a customized escalation procedure that repeats messages or calls you within timelines you set. If you cannot be reached, the call is escalated to others per your instructions. You can manage your escalation procedures through our website or by contacting a TeleMed service representative by phone.

In addition to unquestionable HIPAA compliance some of the MyTeleMed app’s benefits include:

• Messages reside on a web based server, accessed by your phone by distinct user name and password protection. Text messages reside on your phone- Mobile theft is a leading cause of HIPAA breaches. • Complete Documentation From Message Origination To Call Back. • Custom escalation based on message read or call back events. • Make and save comments on the messages. • Customize your new message alert modes, includes badge notification of new, unread messages. • Your Office Number Shows On The Caller ID when making the call back. Don't worry about hiding your mobile number again. • Access Customer Service 24/7 with a simple link from within the app.

Get Your Medical Practice or Hospital Started With the MyTeleMed App Today!

User Growth & Download Statistics

App

By:

CareXM, LLC

Rating:

2.90

(42)

Version:

4.13 Last updated: 2023-02-28

Version code:

855125120

Creation date:

2011-11-18

Compatible devices:

Size:

24.45MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 254,035 ▼ 154

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CareXM, LLC

Apple Apps Store

https://apps.apple.com/us/app/mytelemed/id480074134

Website:

https://carexm.com

User Reviews

App continuously does not play alert or notify me when a message comes up from triage. This is very inconvenient when I am on call. Which is 4 nights a week every week.

by Ca*****, 2026-01-29

I’m no longer getting sound notifications through the app. This has been an issue for a while now. The instructions to turn on the notifications are for an older iOS version than the current one. I was hoping there would be an update to fix this but nothing so far.

by Ah*****, 2025-06-15

I have to use this when I am on call and it is so cumbersome to enter my ID and password every 15 minutes. I have a long commute and I cannot stop and pull over to enter all this information constantly. It’s unsafe. I can use Face ID for my bank, Epic, and every other ultra secure app on my phone. Get Face ID!!