MyHeritage: Family Tree & DNA

Name: MyHeritage: Family Tree & DNA
Rating: 4.9 (64952 reviews)
Author: MyHeritage.com

By: MyHeritage.com

Genealogy, Ancestry, Ethnicity

Features & Capabilities

MyHeritage combines genealogy tools with a global community: build your family tree, explore billions of historical records, and uncover relatives with Smart Matches and Instant Discoveries. It also provides DNA ethnicity insights and access to an enormous archive of family history from around the world.

AI features like LiveMemory and Deep Nostalgia animate photos and preserve memories. Photo tools—Photo Repair, Photo Enhancer, and Photo Storyteller—help you repair, colorize, and share memories for generations to come.

User Growth & Download Statistics

App GenAI Education Photography Data Content

By:

MyHeritage.com

Rating:

4.90

(64,952) 83 new ratings

Version:

7.6.2 Last updated: 2026-06-25

Version code:

887384665

Creation date:

2011-11-12

Compatible devices:

Size:

588.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 4,924 ▼ 2

Other rankings

#38 in family keyword 10 ▲ 2#46 in history keyword 28 ▼ 2#95 in come keyword 21 ▼ 4

Other platforms

MyHeritage: Family Tree & DNA (v7.5.38)

31,501,237 4.43

(254,592)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

MyHeritage.com

Apple Apps Store

https://apps.apple.com/us/app/myheritage-family-tree-dna/id477971748

Website:

http://myheritage.com/mobile

User Reviews

Overall, users value the app for discovering heritage and building family trees, and praise its organized interface and expanding database. However, many reviews converge on negatives: DNA/ethnicity results are often inaccurate or outdated; the subscription model with paywalls and refund concerns is costly and confusing; customer support is frequently unresponsive; results can be delayed or never delivered; and the app can be slow or hard to use. Recurring themes are cost, reliability of ancestry estimates, and support quality, despite some positive experiences.

Pros

Useful for discovering heritage and building family trees
Organized site with easy navigation and a growing database
Generally pleasant to use with helpful insights for some users
Offers unique genealogy features that users find valuable

Cons

DNA/ethnicity results are often inaccurate or outdated and can diverge from other providers
Costly subscription model with paywalls, surprise charges, and refund issues
Customer support is frequently unresponsive or difficult to contact
Results can be delayed or never delivered, leading to frustration
App/website usability and reliability issues including slow processing and difficult cancellation

Recent reviews

My DNA was unable to be processed. I was offered a new kit complimentary, which was cool. However, the email stated I need to access the virtual assistant to provide my address for shipping said kit. Unfortunately, I was directed to a blank page when clicking on the provided link for the virtual assistant multiple times. Trying to contact support has been impossible-the phone number provided directs me to the support center on the website. When I attempted to resolve the issue in the support center the provided “answers” sent me in circles, unable to resolve my issue. I’m bummed because this kit was a gift and I worry my friend may have wasted her money for nothing. Please fix the customer service process so people can actually resolve issues like this. This whole process is exhausting.