MyHeritage: Family Tree & DNA

Name: MyHeritage: Family Tree & DNA
Rating: 4.9 (64696 reviews)
Author: MyHeritage.com

By: MyHeritage.com

Genealogy, Ancestry, Ethnicity

Features & Capabilities

MyHeritage combines genealogy tools with a global community: build your family tree, explore billions of historical records, and uncover relatives with Smart Matches and Instant Discoveries. It also provides DNA ethnicity insights and access to an enormous archive of family history from around the world.

AI features like LiveMemory and Deep Nostalgia animate photos and preserve memories. Photo tools—Photo Repair, Photo Enhancer, and Photo Storyteller—help you repair, colorize, and share memories for generations to come.

User Growth & Download Statistics

App GenAI Education Photography Data Content

By:

MyHeritage.com

Rating:

4.90

(64,696) 68 new ratings

Version:

7.5.7 Last updated: 2026-05-20

Version code:

885563177

Creation date:

2011-11-12

Compatible devices:

Size:

571.59MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 4,872 ▲ 18

Other rankings

#33 in family keyword 12 ▲ 9#43 in history keyword 26 ▼ 6#85 in come keyword 24 ▲

Other platforms

MyHeritage: Family Tree & DNA (v7.5.32)

31,462,202 4.43

(253,888)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

MyHeritage.com

Apple Apps Store

https://apps.apple.com/us/app/myheritage-family-tree-dna/id477971748

Website:

http://myheritage.com/mobile

User Reviews

Overall, users value the app for discovering heritage and building family trees, and praise its organized interface and expanding database. However, many reviews converge on negatives: DNA/ethnicity results are often inaccurate or outdated; the subscription model with paywalls and refund concerns is costly and confusing; customer support is frequently unresponsive; results can be delayed or never delivered; and the app can be slow or hard to use. Recurring themes are cost, reliability of ancestry estimates, and support quality, despite some positive experiences.

Pros

Useful for discovering heritage and building family trees
Organized site with easy navigation and a growing database
Generally pleasant to use with helpful insights for some users
Offers unique genealogy features that users find valuable

Cons

DNA/ethnicity results are often inaccurate or outdated and can diverge from other providers
Costly subscription model with paywalls, surprise charges, and refund issues
Customer support is frequently unresponsive or difficult to contact
Results can be delayed or never delivered, leading to frustration
App/website usability and reliability issues including slow processing and difficult cancellation

Recent reviews

I called to cancel my subscription last year due to high subscription charges of 100-200 I don’t remember. 1 year later they are trying to charge me $300 for the membership that I already cancelled. Reaching out to customer. Service is almost impossible.

by br*****, 2026-05-27

I’ve been trying for years to get my husband and my family tree completed. My heritage is amazing and easy to use.

by Mw*****, 2026-05-24

I subscribe to myheritage complete subscription. After using it a couple of days on a free trial, I decided to cancel it. A few days later, after some reflection, I decided to keep the app and I did it before the end of my free trial. When I went back to the app, it would not allow me to access all of the benefits, listed for the complete subscription I have tried multiple times to get assistance. The AI assistant is useless although it did give a ticket number for my tech issue. I suspect I received an AI generated email message asking for verifications regarding my issue. I sent in multiple request and have yet to hear back. It would be nice to be able to speak with someone, but I cannot find a telephone number to call