Reviews of Kohl's - Shopping & Discounts

By: Kohl’s

List of user reviews and ratings for Kohl's - Shopping & Discounts

Total ratings

4.80 (Rating count: 916,000)

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Review summary

Reviews praise Kohl’s app for strong deals, easy navigation, and a broad product range. However, users repeatedly report stability problems (crashes, slow loads), broken scanning features, difficulties applying discounts or Kohl’s Cash, and account/order history glitches after updates. Overall, the app is valued for savings and assortment but needs improved stability, reliable discount integration, and functional barcode scanning to enhance the shopping experience.

Pros

Strong deals and rewards via Kohl's Cash.
Easy to find items and intuitive navigation.
Wide range of merchandise across categories (clothes, home, toys, decor, Sephora).
Good prices and perceived value for shoppers.

Cons

Frequent crashes and slow loading, with overall unstable performance.
In-store price/barcode scanning and home scanning features are broken or unavailable.
Discounts and Kohl's Cash often don't apply or aren't easy to redeem in the app.
Account/login and purchase history issues persist after updates.

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User Reviews

Recent rating average: 2.50

All time rating average: 4.80

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0% (57)

Date	Author	Comment
2026-06-23	De*****	Kohl’s is always my go to store for gifts! I can easily shop online and either pick up or have it shipped saving me time. I especially love the perks such as additional 30% or 40% off. The free ship events are also a favorite time to pick up small items for future gifting.
Kohl’s is always my go to store for gifts! I can easily shop online and either pick up or have it shipped saving me time. I especially love the perks such as additional 30% or 40% off. The free ship events are also a favorite time to pick up small items for future gifting.
2026-06-22	te*****	Spent over three hours trying to place an order. Every time I hit submit, it asked for the three digit code on the back of the card. Filled it out countless times and the same thing kept happening. Called today and they wanted me to submit it again without sale prices or Kohl’s Cash. Was told that the sale prices and Kohl’s Cash weren’t available today and nothing could be done. Also said that if I wanted Kohl’s Cash, I could order the next time it was available. I canceled the order and won’t be shopping there again.
Spent over three hours trying to place an order. Every time I hit submit, it asked for the three digit code on the back of the card. Filled it out countless times and the same thing kept happening. Called today and they wanted me to submit it again without sale prices or Kohl’s Cash. Was told that the sale prices and Kohl’s Cash weren’t available today and nothing could be done. Also said that if I wanted Kohl’s Cash, I could order the next time it was available. I canceled the order and won’t be shopping there again.
2026-06-22	Ri*****	Reviews don’t load in the app. It just shows a white screen.
Reviews don’t load in the app. It just shows a white screen.