Overview

Rating:
4.60 −1
(7,034)
Version:
18.13.1
Last updated: 2026-07-02
Ranking
#22,307 ▼ 132
Overall

Features & Capabilities

Stay safe abroad with International SOS Assistance. This app helps you make the most of your subscription with personalized pre-trip checklists, trusted medical and security advice, health information, and visa requirements tailored to your itinerary.

While traveling or at home, you have 24/7 expert support from a global network of professionals, crisis guidance, a doctor finder, and mental health resources. New features include a map view, one-click check-in, trip management, location-based push alerts, and multilingual support (English, French, German, Chinese, Japanese, Korean, Italian, Spanish).

User Growth & Download Statistics

By:
International SOS Assistance, Inc.
Rating:
4.60
(7,034)
1 ratings
Version:
18.13.1 Last updated: 2026-07-02
Version code:
887737976
Creation date:
2011-09-30
Compatible devices:
Size:
113.08MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
International SOS Assistance, Inc.
Apple Apps Store
https://apps.apple.com/us/app/international-sos-assistance/id465662561
Website:
https://www.internationalsos.com

User Reviews

User feedback centers on reliability and performance problems. The app often fails to load past the splash screen or takes a long time to display the dashboard. Sign-in is cumbersome, with repeated password changes and one-time verification codes from external apps creating barriers in emergencies. Data and trip syncing are frequently broken or slow, leaving My Trips empty or stuck loading for hours. Navigation can be slow or flaky, and some users report poor or unavailable customer support when help is needed.
Pros
Cons
  • Frequent loading failures: app often gets stuck on splash screen or shows a blank/blue screen and fails to load the dashboard.
  • Authentication friction: every open requires sign-in, with password resets and one-time codes from a separate app causing login failures.
  • Trip syncing is unreliable: My Trips can be empty, or show 'loading' for hours and not sync properly.
  • General performance issues: the app is very slow, clunky, with frequent reloading or flipping between pages.
  • Poor customer support: reports of no or hard-to-reach help, especially in emergencies.
Recent reviews
Latest update forced to device does not load past the splash screen.
by 19*****, 2026-01-07

Should work offline. You must be able to access the information regardless of connectivity location, etc
by El*****, 2025-12-08
View all user reviews ›

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