International SOS Assistance

Name: International SOS Assistance
Rating: 4.6 (7035 reviews)
Author: International SOS Assistance, Inc.

By: International SOS Assistance, Inc. App

Travel

Overview

Version:

18.14.0

Last updated: 2026-07-23

Features & Capabilities

Stay safe abroad with International SOS Assistance. This app helps you make the most of your subscription with personalized pre-trip checklists, trusted medical and security advice, health information, and visa requirements tailored to your itinerary.

While traveling or at home, you have 24/7 expert support from a global network of professionals, crisis guidance, a doctor finder, and mental health resources. New features include a map view, one-click check-in, trip management, location-based push alerts, and multilingual support (English, French, German, Chinese, Japanese, Korean, Italian, Spanish).

User Growth & Download Statistics

App Privacy & Security Navigation & Mapping

By:

International SOS Assistance, Inc.

Rating:

4.60

(7,035)

Version:

18.14.0 Last updated: 2026-07-23

Version code:

888727972

Creation date:

2011-09-30

Compatible devices:

Size:

119.09MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 21,684 ▼ 42

Other rankings

#49 in assistant keyword 43 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

International SOS Assistance, Inc.

Apple Apps Store

https://apps.apple.com/us/app/international-sos-assistance/id465662561

Website:

https://www.internationalsos.com

User Reviews

User feedback centers on reliability and performance problems. The app often fails to load past the splash screen or takes a long time to display the dashboard. Sign-in is cumbersome, with repeated password changes and one-time verification codes from external apps creating barriers in emergencies. Data and trip syncing are frequently broken or slow, leaving My Trips empty or stuck loading for hours. Navigation can be slow or flaky, and some users report poor or unavailable customer support when help is needed.

Pros

Cons

Frequent loading failures: app often gets stuck on splash screen or shows a blank/blue screen and fails to load the dashboard.
Authentication friction: every open requires sign-in, with password resets and one-time codes from a separate app causing login failures.
Trip syncing is unreliable: My Trips can be empty, or show 'loading' for hours and not sync properly.
General performance issues: the app is very slow, clunky, with frequent reloading or flipping between pages.
Poor customer support: reports of no or hard-to-reach help, especially in emergencies.

Recent reviews

The app has begun constantly pulling my exact location which is causing an unremovable blue GPS arrow to take over my iPhone’s Dynamic Island every time it does. Any time I leave the house or am moving around away from home, the blue arrow triggered by this app shows up in the Dynamic Island and renders it useless for anything else even if I force close the app. I cannot figure out how to shut this “feature” off. I am running the most recent version of the app as of this writing. I’m ready to delete the app if this isn’t fixed - it is incredibly annoying. Additionally, I echo the issue others have mentioned with the app constantly logging out. This has been an issue for years and nothing has been done to fix it. It’s supposed to be usable in an emergency. It should stay logged in, or at the least, should work with Face ID so logins can occur quickly in times of crisis.

by xb*****, 2026-07-01

When I open the app, it says I need to update. But when I try to update, the App Store does not show any updates available- it simply opens the app, which says it needs updating. Endless loop, never opening the app.