Features & Capabilities

Important The app accesses your device contacts so that you can select them when addressing emails. The contacts are only ever stored on your device and Mimecast does not have access to them at any point. This app allows you to access Mimecast’s Cloud Services from your iPad or iPhone. If your organization uses Mimecast Services for email security, email archiving or email continuity, this app provides seamless access to key services including the ability to:

• Instantly search and access content in your Mimecast personal email archive • Access your ‘Online Inbox’ to keep you connected to email 24x7 – even when your corporate email server or Outlook access is down • Manage your queue of messages on hold due to suspected spam • Report a message as spam

So whether you’re on the road, in a meeting, or just away from your desk, you can be more productive with the Mimecast Mobile App. To start using this app, simply download it – its free, select Add Account, and enter your company email address and password. The app will then automatically connect to the Mimecast Cloud giving you instant access to all the features available. Trouble connecting? If you are having trouble connecting to the service, it may be because you have a different password set for your Mimecast Account or that your IT department hasn’t enabled mobile access for you. Contact your IT department to help you get connected. Not sure if your organization uses Mimecast? Your IT department will be able to tell you. If your organization is already using Mimecast, encourage them to let you access the service from your mobile device so you can be even more productive.

EMM Support The app can also be deployed via EMM platforms that support the AppConfig standards giving you access to your Mimecast services, while giving your IT department administrative control to enforce mobile security policies.

Access to the Mimecast Mobile app and services available through the app are dependent on the Mimecast Services your organization subscribes to. For more information about Mimecast visit www.mimecast.com

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Mimecast UK Ltd
Apple Apps Store
https://apps.apple.com/us/app/mimecast-mobile/id464286383
Website:
https://www.mimecast.com/solutions/employee-productivity-mobility/

User Reviews

Enterprise email app with strong security and mobile-ready features is praised, but widespread binding/login failures, crashes, and missing notifications/calendar create reliability concerns. SSO compatibility and update frequency are common pain points, while core email and attachment handling are valued when the app works.
Pros
  • Enterprise-grade mail app with secure, fast performance and strong search.
  • Attachments load cleanly and emails are well-formatted for mobile use.
  • Useful for admin tasks and aligns with desktop features for on-the-go use.
  • Generally solid when authentication issues aren’t present.
Cons
  • Frequent binding/authentication errors causing logins to fail or require reinstall.
  • Crashes or freezes, especially when opening attachments or reading emails (including iOS 12/18 issues).
  • SSO compatibility issues with Entra and Office 365 two-step authentication causing login failures.
  • Missing features such as notifications and calendar access; limited mailbox management (archive/delete/attach).
  • Perceived lack of regular updates/maintenance leading to continued issues.
Recent reviews
At random times the app gets an error on binding and can’t be reset. The only way to fix is uninstall the app and start again
by ch*****, 2025-04-28

My company uses SSO with Entra to log in. I cannot get past the initial screen where I enter my email address. The circle just spins forever. I have uninstalled and reinstalled the app several times and rebooted my phone.
by Ce*****, 2025-01-17

Great app for admin work in monitoring Admin Held Queue while away from workstation but has some major issues that need addressing hence the 1 star review. In iOS 18 the application now freezes when opening any image attachments and either requires a restart or a long wait for the option to close the image. Additionally, the mobile app does not log much of the activity done by the administrator using the app compared to administrator logging while using a web browser from workstation. Please devs do some much needed work on this app.
by Ny*****, 2024-10-06
View all user reviews ›

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