Reviews of Bulldawg Food.com

By: Bulldawg Food, LLC App

List of user reviews and ratings for Bulldawg Food.com

Total ratings

3.50 (Rating count: 13)

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Review summary

Reviews show a generally usable app with easy ordering and good service, but recurring problems overshadow it: frequent errors and crashes, unclear service areas and late deliveries, inconsistent customer service, limited UI/features (no tabs/order tracking, sparse menus), and occasional order inaccuracies. Improving stability, delivery coverage, support responsiveness, and feature richness would address the core recurring concerns.

Pros

Easy ordering
Good service and fast delivery
Generally positive app experience

Cons

Frequent errors, bugs, and crashes affecting usability
Delivery reliability issues and unclear service area
Poor or inconsistent customer service
Weak UI/UX and missing features (tabs, order tracking, menu details)
Order accuracy issues (wrong items, menu inaccuracies)

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User Reviews

Recent rating average: 2.50

All time rating average: 3.50

Upgrade to see all 17 reviews

41% (7)

Date	Author	Comment
2018-11-02	mj*****	Food arrived extremely cold with no flatware to napkins. Definitely want order from Saucehouse again.
Food arrived extremely cold with no flatware to napkins. Definitely want order from Saucehouse again.
2017-07-25	CJ*****	Easy ordering. Need to be able to check on order status and review previous orders
Easy ordering. Need to be able to check on order status and review previous orders
2014-10-04	Au*****	App worked fine on IOS 7 and iPhone 4 but just an error message on IOS 8 and IPhone 6
App worked fine on IOS 7 and iPhone 4 but just an error message on IOS 8 and IPhone 6
2013-05-10	El*****	The app works great! As a professor it's nice to be able to order for lunch and have it brought to me on campus. I'm not sure who is writing all of these negative reviews, I always get great service when I speak with them. I'm sure it is impossible to please everyone, I'm sure some terrible customers are out there too.
The app works great! As a professor it's nice to be able to order for lunch and have it brought to me on campus. I'm not sure who is writing all of these negative reviews, I always get great service when I speak with them. I'm sure it is impossible to please everyone, I'm sure some terrible customers are out there too.
2013-02-11	Ji*****	Don't use this service. The system makes frequent errors. Also the customer service is deplorable. When I called to complain they said they couldn't do anything to fix the mistake and hung up on me mid sentence. Do yourself a favor and just order from restraints with their own delivery.
Don't use this service. The system makes frequent errors. Also the customer service is deplorable. When I called to complain they said they couldn't do anything to fix the mistake and hung up on me mid sentence. Do yourself a favor and just order from restraints with their own delivery.
2012-12-16	he*****	App worked fine. Took time to place order and fill out information. Then got a call from company they don't deliver to Bogart, even though the app uses your location to find restaurants. The app should include info on their service area so people don't waste their time.
App worked fine. Took time to place order and fill out information. Then got a call from company they don't deliver to Bogart, even though the app uses your location to find restaurants. The app should include info on their service area so people don't waste their time.
2012-11-28	Ke*****	The app is poor, but the customer service is even worse. Pass this one.
The app is poor, but the customer service is even worse. Pass this one.
2012-10-03	we*****	I love bulldog food but recently, the app just stopped working. It opens but it won't do anything.
I love bulldog food but recently, the app just stopped working. It opens but it won't do anything.
2012-10-03	Co*****	I've been using this app over the last 4 months, and I've loved it, I've only had one order messed up the entire time and they fixed it with a great solution and also deliver pretty fast. Only big complaint I have is the drinks you order aren't cold sometimes but that's the worst I've ever had. No crashes on me.
I've been using this app over the last 4 months, and I've loved it, I've only had one order messed up the entire time and they fixed it with a great solution and also deliver pretty fast. Only big complaint I have is the drinks you order aren't cold sometimes but that's the worst I've ever had. No crashes on me.
2012-08-18	Pa*****	The app does need to have "tabs" and possibly get pictures of the meals for each restaurant. The main reason I wanted to comment tho was to suggest on having a "tab" for after you checkout, you'd be able to see what you ordered then and in the past. (Maybe like your last five orders.) And basically have a order tracking so you know spot on when they'll be there
The app does need to have "tabs" and possibly get pictures of the meals for each restaurant. The main reason I wanted to comment tho was to suggest on having a "tab" for after you checkout, you'd be able to see what you ordered then and in the past. (Maybe like your last five orders.) And basically have a order tracking so you know spot on when they'll be there