FAQ: Support Your Customers

Create custom replies to your customers' questions, simply by checking a few boxes.

With FAQ you can create the perfect email reply in just a few seconds.

FAQ is an “Email Composer” where you can store all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams.

It takes just a few moments to select the elements you want, and combine them into a custom reply, and wrap it with a suitable greeting and ending.

You can, of course also store complete replies for the most common questions.

It is fantastic for customer support, schools, managing teams, and hobby or prayer groups, and thousands of other uses.

****.5 - "A powerful productivity app" Appdictions.com

Every single user review so far has been 5-stars, here are some examples from our US users

***** "Must-have app for business"- Steve Kay ***** "Elegant to use...setup was a breeze." -Jeremy Neas ***** "Slick, professional, right on the mark" - tahster ***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter ***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or ***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl

• Combine the selected elements into an email or the clipboard, with an opportunity to review and edit before you send.

• Customize each email with appropriate opening and closing phrases.

• Use FAQ to store other text or images you might need- like a range of different email signatures, or a favourite photo you might want to send.

• Battle-tested, supporting the 250,000+ users of our popular "MailShot Pro" group email app.

Give it a try- you will find many different uses for it.

For a video of FAQ in action, check out http://youtu.be/4XzzaoqzSOs

FAQ is also available with Markdown support, at http://www.appstore.com/faqmarkdownemailcomposer

If you need any help, have questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ, see our support page, or let us know on our support email address in the app.

We are always happy to hear from you.