Lightspeed Pocket (S)

We used ShopKeep for over 8 years. Back in the day, it was hands-down the best cloud POS on the market—reliable hardware, smooth software, and fast, helpful US-based customer service. Ever since the company was sold off and consolidated, quality control has completely plummeted. The software is constantly full of bugs that disrupt daily operations. Recently, a critical payment processing bug went unfixed for two whole weeks, forcing our business to manually key in every single credit card transaction during peak hours. That meant longer check-out lines and higher processing fees out of our own pocket. To make matters worse, customer support is now practically non-existent—slow, unhelpful, and impossible to get on the line when your register goes down mid-day. If you are a business owner looking for a reliable POS system with responsive support, look elsewhere. ShopKeep is a legacy shell of what it used to be. Avoid.

I have an account but it wont let me login. We have multiple stores I’m not typing in all the store names all day hoping that ONE of them is going to be the concoction of random letters and words you want. We’re switching to square.