Reviews of Snapchat

By: Snap, Inc.

List of user reviews and ratings for Snapchat

Total ratings

4.50 (Rating count: 5,812,797)

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Review summary

Snapchat is valued for its chat-focused social connectivity and entertaining filters, especially among younger users. Repeated issues across reviews include account bans with poor recovery options, pervasive ads, pricing changes that harm memories and related features, trouble adding and managing friends, and disruptive UI changes. Overall sentiment is mixed: strong appeal for communication and fun visuals is tempered by reliability, safety, and pricing concerns.

Pros

Primary way to chat with friends (text/messaging) without needing calls
Fun filters and AR effects that users enjoy
Appeals to younger users and supports social connectivity

Cons

Frequent account/device bans with unclear recovery options
Spam ads and intrusive notifications
Subscription changes degrade memories features (storage, organization, sharing, streaks)
Difficulties adding friends and persistent unwanted friend suggestions
Disruptive UI changes (call button vs. chat, memory tab changes)

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User Reviews

Recent rating average: 3.30

All time rating average: 4.50

Upgrade to see all 206 reviews

45% (92)

Date	Author	Comment
2026-05-16	wa*****	why do i have to pay to save memories in the app when that’s the whole purpose of the app probably just gonna delete the app now and save them to camera roll
why do i have to pay to save memories in the app when that’s the whole purpose of the app probably just gonna delete the app now and save them to camera roll
2026-05-15	Re*****	Sigma
Sigma
2026-05-15	Al*****	🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
2026-05-15	ار*****	ارجو
ارجو
2026-05-15	(3*****	I don’t mind the ads between each Snapchat story or during Snapchat stories, but to have ads on my messaging feed when I literally pay for Snapchat plus I should not have ads in my chat feed. It’s annoying. And if someone’s paying for Snapchat, plus they shouldn’t have ads. Not that hard to comprehend.
I don’t mind the ads between each Snapchat story or during Snapchat stories, but to have ads on my messaging feed when I literally pay for Snapchat plus I should not have ads in my chat feed. It’s annoying. And if someone’s paying for Snapchat, plus they shouldn’t have ads. Not that hard to comprehend.
2026-05-15	Si*****	Tuff
Tuff
2026-05-15	Ma*****	I love this app but I hate how when I repost it goes to my story because what if I want my reposts to be private? It’s honestly kinda annoying and I think u should make the option if u wanna post it on the story my instead of it automatically doing it
I love this app but I hate how when I repost it goes to my story because what if I want my reposts to be private? It’s honestly kinda annoying and I think u should make the option if u wanna post it on the story my instead of it automatically doing it
2026-05-15	le*****	I have had this app since 2014. Now they want you to pay to avoid the ads that they decided to include. They make their ads seem like you have a message and they give you a notification. Borderline unusable.
I have had this app since 2014. Now they want you to pay to avoid the ads that they decided to include. They make their ads seem like you have a message and they give you a notification. Borderline unusable.
2026-05-15	gy*****	I Want my director mode back please 🙏
I Want my director mode back please 🙏
2026-05-15	Ju*****	I didnt do anything and i got device banned
I didnt do anything and i got device banned