Reliance Matrix

Name: Reliance Matrix
Rating: 4.6 (9013 reviews)
Author: Matrix Absence Management Inc

By: Matrix Absence Management Inc

Absence solution for employees

Features & Capabilities

Reliance Matrix delivers technology-driven absence solutions that allow employees to manage time away from work. The mobile application is exclusively for Reliance Matrix clients and their employees, providing easy, 24/7 access to relevant information and tools.

Key features include filing a claim, viewing claim details, reporting intermittent absences, uploading and downloading documents, signing documents digitally, viewing related text messages, and completing intake and closed-claim surveys to help Reliance Matrix continuously improve services.

User Growth & Download Statistics

App Task Management Analytics Data Privacy & Security Communication Calendar

By:

Matrix Absence Management Inc

Rating:

4.60

(9,013) 182 new ratings

Version:

8.2.0 Last updated: 2025-12-05

Version code:

880112782

Creation date:

2011-07-07

Compatible devices:

Size:

31.73MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 19,139 ▲ 183

Other platforms

Reliance Matrix (v8.2.0)

334,739 4.58

(2,633)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Matrix Absence Management Inc

Apple Apps Store

https://apps.apple.com/us/app/reliance-matrix/id445604764

User Reviews

Users broadly praise Reliance Matrix for being easy to use, uploading documents, and streamlining claims. However, recurring issues undermine the experience: onboarding friction and repetitive login prompts, poor customer service and agent follow-up, date/time glitches and occasional crashes, and file upload failures. These reliability and communication problems contribute to pay delays and frustration, tempering the otherwise convenient, improved app experience.

Pros

Easy to use and user-friendly interface
Document upload and easy communication with representatives
Saves time; streamlines claims and scheduling
App shows clear improvement over previous version

Cons

Poor customer service and delayed/unknown agent follow-up
Onboarding friction: mandatory terms/tours and repeated login prompts
Reliability issues with dates/times and occasional crashes or gray screens
Document upload problems: file size limits and failed uploads
Cannot see submitted days and related pay/processing delays due to miscommunication