Order by delivery.com

Name: Order by delivery.com
Rating: 4.8 (33320 reviews)
Author: Delivery.com, LLC

By: Delivery.com, LLC

Food & Drink

Features & Capabilities

Order by delivery.com lets you order from local favorites with ease. Browse menus, customize items, place your order, and switch between delivery or pickup in minutes.

Track your order in real time and enjoy a fast, simple food ordering experience on your device—whether you’re at home, at work, or on the go.

User Growth & Download Statistics

App Shopping E-Commerce

By:

Delivery.com, LLC

Rating:

4.80

(33,320) 4 new ratings

Version:

6.6.2 Last updated: 2026-01-29

Version code:

881230078

Creation date:

2011-05-13

Compatible devices:

Size:

46.61MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 8,028

Other rankings

#15 in come keyword 24 ▲ #38 in deliver keyword 6 ▲ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Delivery.com, LLC

Apple Apps Store

https://apps.apple.com/us/app/order-by-delivery-com/id435168129

Website:

http://www.order.com/

User Reviews

Overall, reviews are largely negative after the rebrand to Order. The top recurring issues are: widespread bugs and a confusing, fragmented app experience; inability to cancel or track orders online; loss of loyalty points and promo codes; hidden or higher fees; and the split of services into separate apps, creating confusion and poor UX. A minority note occasional proper operation and responsive support, but complaints about refunds, delays, and customer service persist.

Pros

Long-time, frequent user experience for pickup orders; historically reliable.
When functioning, the app worked as intended and support could resolve glitches; some reviewers would use it again.
Loyalty points and rewards could be earned and redeemed (a highlighted benefit before changes).
Originally offered multiple services (groceries, laundry, and food) in one app, a convenient all-in-one solution.

Cons

Post-rebrand, app is buggy, confusing, and hard to navigate; major usability issues reported.
Inability to cancel or track orders online; status updates often fail and users must call support.
Loss of loyalty points and promo codes, with points disappearing and promos being restricted to delivery.
Hidden or increased delivery/ service fees that aren’t visible until checkout.
Fragmentation into separate apps (laundry, groceries) and removal of features, causing widespread confusion and poor UX.

Recent reviews

Ever since they rebranded themselves it has been a nightmare a simple mistake becomes unfixable on their end when it has been fixed before I don’t recommend using this app and instead just drive to the places you want to eat at for pick up

by Hi*****, 2026-04-12

Regularly have orders canceled or marked as undeliverable by Order and all you ever get is a “too bad so sad” without any recompense for lost coupon codes or wasted time.

by Pc*****, 2026-03-27

This app used to be my go to, but not anymore. I ordered food from my usual restaurant and the restaurant would not fulfill the order because the vendor never established the change of name to Order.com. I paid for my order on site and was reimbursed immediately by order.com, but I am hesitant to order again. Now I am receiving $15 off of $30 promos and my points are gone. Deleting app. It was fun while it lasted!