FastCustomer: Fast customer service

Name: FastCustomer: Fast customer service
Rating: 2.7 (153 reviews)
Author: FastCustomer, Inc.

By: FastCustomer, Inc.

Lifestyle

Features & Capabilities

FastCustomer eliminates long hold times by letting you request a callback from the right department at the company you need. With one tap, you select a company (and department, if offered) and we call you back when an agent is available.

Used by 3,000+ U.S. & Canada companies across telecom, banking, airlines, and retail, it has been featured by TIME and other major outlets.

User Growth & Download Statistics

App Communication

By:

FastCustomer, Inc.

Rating:

2.70

(153)

Version:

3.0.2 Last updated: 2014-12-01

Version code:

837146415

Creation date:

2011-02-24

Compatible devices:

Size:

4.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 156,020 ▲ 1,028

Other rankings

#26 in customer keyword 12 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

FastCustomer, Inc.

Apple Apps Store

https://apps.apple.com/us/app/fastcustomer-fast-customer-service/id421471487

Website:

https://www.fastcustomer.com/

User Reviews

The reviews largely condemn FastCustomer as unstable and unusable. Repeated crashes, server outages, and maintenance notices prevent use. Paid Pro features often fail, with refunds/support issues cited. Customer support is inconsistent or unresponsive, and the app appears outdated on newer iOS versions. The sole recurring positive note is the concept itself—a potentially valuable, faster way to reach companies—yet the execution is severely lacking.

Pros

Promising concept to improve customer service
When it works, it can save time by quickly connecting with companies

Cons

Frequent crashes and instability; app often won’t open or operate properly
Server maintenance or outage messages make the service unavailable
Paid Pro features do not work and users feel they are overcharged or scammed
Poor or unreachable customer support with bounced emails and refunds issues
Outdated/not compatible with current iOS versions and little to no updates

Recent reviews

Junk app doesn’t work and they charge a high price for essentially no service. Don’t waste your money! There are other apps that offer this service for FREE and it actually works!

by Mr*****, 2024-12-16

I paid $5 and it doesn’t work at all. It’s a skam

by Al*****, 2023-11-01

I tried to contact their costumer service team after paying to be a pro subscriber , but my emails can’t be delivered and that’s the only means to communicate with them