Reviews of Dext: Expense Tracker

By: Dext Software Limited App

List of user reviews and ratings for Dext: Expense Tracker

Total ratings

4.80 (Rating count: 7,290)

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Review summary

Users praise Dext for easy receipt capture and strong QuickBooks integration, which save time and work well across multiple businesses. Repeated downsides include poor customer support and cancellation problems, frequent scanning/data bugs (camera issues, misgrouping, editing/submission limits, and OCR errors), and several missing features (expense reports, bill categorization, single login for multiple businesses). Some feedback also mentions pricing transparency concerns. Overall, value hinges on reliability and support.

Pros

Easy to use receipt capture and overall simplicity
Strong QuickBooks Online integration
Significant time savings and efficiency in expense processing
Useful across multiple businesses (multi-organization usage)

Cons

Poor customer support and cancellation difficulties
Bugs and reliability issues in scanning/data handling (camera switching, misgrouping, editing/submission problems, incorrect client mapping, OCR inaccuracies)
Missing features or workflow gaps (categorizing receipts as bills, adding receipts to expense reports, single login for multiple businesses)
Concerns about upfront pricing/marketing practices (free trial pricing disclosure)

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User Reviews

Recent rating average: 3.00

All time rating average: 4.80

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19% (10)

Date	Author	Comment
2026-07-05	De*****	This is a great app that has helped Powersource our company keep track of our expenses. Makes filing our taxes easier. Thank you.
This is a great app that has helped Powersource our company keep track of our expenses. Makes filing our taxes easier. Thank you.
2026-06-16	Ge*****	Tried to get guidance but poor customer service. We hit the extraction limit right away and they want more money. The reason we hit it was we were entering items in wrong. So I guess make a mistake and to have to pay for it. By the was when you delete and item. It counts against your 300 extractions.
Tried to get guidance but poor customer service. We hit the extraction limit right away and they want more money. The reason we hit it was we were entering items in wrong. So I guess make a mistake and to have to pay for it. By the was when you delete and item. It counts against your 300 extractions.
2026-01-07	11*****	Dext makes purchasing and billing so much more efficient t for our organization. Love it!
Dext makes purchasing and billing so much more efficient t for our organization. Love it!
2025-11-18	Jd*****	So confusing. I’ve used probably 10 different tools in my life and this is by far the worst. Can’t edit submissions files. Can’t submit from the website. Randomly groups things together. Just awful.
So confusing. I’ve used probably 10 different tools in my life and this is by far the worst. Can’t edit submissions files. Can’t submit from the website. Randomly groups things together. Just awful.
2025-09-29	Ba*****	It’s easy if you just take the photo.
It’s easy if you just take the photo.
2024-06-19	Bo*****	When you type the description, you can’t even see the field
When you type the description, you can’t even see the field
2023-12-28	re*****	DO NOT sign up for Dext. I’ve been trying for months to end my service with them and get no response. I’m going to have to close my credit card they have on file. Use QuickBooks receipts instead. This is not a US company and they have no way to get in touch with.
DO NOT sign up for Dext. I’ve been trying for months to end my service with them and get no response. I’m going to have to close my credit card they have on file. Use QuickBooks receipts instead. This is not a US company and they have no way to get in touch with.
2023-06-13	Mr*****	The app is alright except it would unexpectedly switch between cameras from one to another lens which misalign your page to scan. It is so annoying cause you have to constantly to frame your page and at the same time try to focus. :/ I have reported problem over six months ago and still no fix. It is 1 star rating as it makes it useless unfortunately.
The app is alright except it would unexpectedly switch between cameras from one to another lens which misalign your page to scan. It is so annoying cause you have to constantly to frame your page and at the same time try to focus. :/ I have reported problem over six months ago and still no fix. It is 1 star rating as it makes it useless unfortunately.
2022-08-16	sm*****	Don’t bother with this. Horrible customer service. I have even tried to cancel and nothing. Can’t get my money back.
Don’t bother with this. Horrible customer service. I have even tried to cancel and nothing. Can’t get my money back.
2022-01-10	K *****	This app is amazing! It is so easy to use and links right up to my QuickBooks account. I would recommend taking the training they offer so you learn all the ins and outs of the app cause it does way more than what meets the eye! It is well worth the money if you own or manage a business!
This app is amazing! It is so easy to use and links right up to my QuickBooks account. I would recommend taking the training they offer so you learn all the ins and outs of the app cause it does way more than what meets the eye! It is well worth the money if you own or manage a business!