JotNot Fax - Send Receive Fax Apple

Reviews of JotNot Fax - Send Receive Fax

List of user reviews and ratings for JotNot Fax - Send Receive Fax

Total ratings

4.80 (Rating count: 9,833)
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Review summary

Users praise JotNot Fax for ease of use, reliability over years, and convenience, noting it eliminates the need for traditional fax machines and saves trips. They also cite cheap credit pricing. However, multiple reviews flag serious downsides: weak or unreachable customer support, frequent sending failures and app bugs, billing/credit disputes, and signs the product is no longer actively supported. Overall sentiment is mixed: highly convenient when working, but reliability and support issues undermine long-term trust.
Pros
  • Easy to use: scan or attach documents and send with a tap.
  • Reliable over years: consistently worked for many users.
  • Very convenient and saves trips to a fax shop; ideal for remote work.
  • Cost-effective: credits are inexpensive compared to traditional fax services.
  • Long-time users report it as the best faxing app and highly satisfying.
Cons
  • Poor customer support and difficulty contacting developers (emails bounce, no responses).
  • Reliability issues: faxes fail to send, timeouts, and app crashes.
  • Billing and credits problems: unexpected charges, missing credits, refunds hard to obtain.
  • App appears abandoned/defunct: not actively supported or updated.
  • Account access problems and password reset issues reported by users.
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User Reviews

Recent rating average: 3.00
All time rating average: 4.80
Upgrade to see all 9,833 reviews
 5 star
0% (24)4 star
0% 3 star
0% (1)2 star
0% (4)1 star
0% (22)
DateAuthorRatingComment
2026-05-27 Ne***** Most trusty fax for over 20 years
Most trusty fax for over 20 years
2026-03-26 Wo***** Emails do not go through.
Emails do not go through.
2026-03-11 te***** Made my remote work a lot easier
Made my remote work a lot easier
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