Airbnb

Name: Airbnb
Rating: 4.8 (702624 reviews)
Author: Airbnb, Inc.

By: Airbnb, Inc. App

Homes, experiences, services

Overview

Version:

26.35

Last updated: 2026-08-26

Features & Capabilities

Airbnb MORE THAN AN AIRBNB: The app combines homes, experiences, and services in one place. Explore 8+ million vacation rentals across 240+ countries with 80+ filters, view listings at a glance, and read guest reviews to choose confidently. Discover thousands of experiences hosted by locals and Airbnb Originals for unique perspectives.

Book incredible services—private chefs, photography, catering, massages, and more—worldwide, all in one app. After booking, enjoy personalized recommendations, streamlined trip management with in-app messaging, day-by-day itineraries, and offline access. Hosts can easily list homes, experiences, or services to reach millions of travelers.

User Growth & Download Statistics

App Marketplaces Shopping E-Commerce Payments

By:

Airbnb, Inc.

Rating:

4.80

(702,624) 69 new ratings

Version:

26.35 Last updated: 2026-08-26

Version code:

890025635

Creation date:

2010-11-10

Compatible devices:

Size:

355.23MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 588

Other rankings

#12 in Summertime Essentials ▲ 1

#3 in booking keyword 32

#7 in travel keyword 39

#13 in stay keyword 55 ▲ 4

#15 in hotels keyword 26 ▼ 1

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For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Airbnb, Inc.

Apple Apps Store

https://apps.apple.com/us/app/airbnb/id401626263

Website:

https://airbnb.com

User Reviews

Across the reviews, most commenters report serious safety and trust concerns: guests encounter scams or fraudulent listings, Airbnb allegedly protects hosts rather than guests, and fraudulent charges can lead to blocked accounts or unresolved refunds. Multiple reviewers cite poor or inconsistent customer support and a lack of clear due process. Some mention weak verification of hosts and safety checks. A few older reviews note past positives, but the prevailing tone is frustration and distrust. Overall, the data suggest significant user dissatisfaction centered on safety, accountability, and service responsiveness rather than core functionality.

Pros

Cons

Hosts commit scams or listing fraud, with little action taken
Airbnb appears to side with hosts and fails to hold them accountable
Fraudulent charges and hosting disputes lead to unresolved refunds or credits
Guest accounts are suspended or blocked without clear explanation or due process
Insufficient host verification and safety controls, allowing problematic or criminal listings

Recent reviews

Terrible experience lately - in particular with customer service. Besides the usual death spiral of AI chat bots that don’t provide any help - a memorable anecdote was customer service demanding I take photos and videos of mosquitoes in an Airbnb. The customer service agent kept doubling down and claiming I should like get a microscope out and send him proof. Which was hilarious because I happen to work on mosquito borne diseases for work and know how hard it is to document mosquitoes. 0/5 stars - just get a hotel instead of using this sad platform

by BR*****, 2026-08-27

we had a terrible experience where the host failed to communicate and downgraded our room. Refund terms are terrible. They take more than 2 weeks to process. If canceling booking in the middle of the stay due to host’s fault, yoh will not get a full refund or even a fair refund. Our booking was a total of $2720 and we tried cancelling on second day due to host’s negligence, and AirBnB will only refund $2164 for the remaining 7 nights and $80 for the first night. Do the math, so far from the $2720 total. I will never do AirBnB ever again