Features & Capabilities

Airbnb MORE THAN AN AIRBNB: The app combines homes, experiences, and services in one place. Explore 8+ million vacation rentals across 240+ countries with 80+ filters, view listings at a glance, and read guest reviews to choose confidently. Discover thousands of experiences hosted by locals and Airbnb Originals for unique perspectives.

Book incredible services—private chefs, photography, catering, massages, and more—worldwide, all in one app. After booking, enjoy personalized recommendations, streamlined trip management with in-app messaging, day-by-day itineraries, and offline access. Hosts can easily list homes, experiences, or services to reach millions of travelers.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Airbnb, Inc.
Apple Apps Store
https://apps.apple.com/us/app/airbnb/id401626263
Website:
https://airbnb.com

User Reviews

Across the reviews, most commenters report serious safety and trust concerns: guests encounter scams or fraudulent listings, Airbnb allegedly protects hosts rather than guests, and fraudulent charges can lead to blocked accounts or unresolved refunds. Multiple reviewers cite poor or inconsistent customer support and a lack of clear due process. Some mention weak verification of hosts and safety checks. A few older reviews note past positives, but the prevailing tone is frustration and distrust. Overall, the data suggest significant user dissatisfaction centered on safety, accountability, and service responsiveness rather than core functionality.
Pros
Cons
  • Hosts commit scams or listing fraud, with little action taken
  • Airbnb appears to side with hosts and fails to hold them accountable
  • Fraudulent charges and hosting disputes lead to unresolved refunds or credits
  • Guest accounts are suspended or blocked without clear explanation or due process
  • Insufficient host verification and safety controls, allowing problematic or criminal listings
Recent reviews
After attempting to reserve three separate properties with three separate hosts, all three were “unavailable”. Days after attempting to reserve the properties, they are all still listed as available. Why can hosts respond within 24 hours but not be bothered to remove “unavailable” properties. My guess is that they will make more money if they get shorter stays instead of my long stay request. Please correct this.
by Mi*****, 2026-06-15

My room had no lock and had black mold in it and AirBnB Support would not issue me a refund.
by Tr*****, 2026-06-15

There is no customer support when people trash your house you’re on your own. I spent four weeks trying to get reimbursed from Airbnb. They gave me $37. The liability for having strangers in your home with no support from Airbnb is untenable.
by Gh*****, 2026-06-15
View all user reviews ›

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