Reviews of First Bank Digital Banking

By: FIRST BANCORP App

List of user reviews and ratings for First Bank Digital Banking

Total ratings

4.60 (Rating count: 6,313)

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Review summary

Most reviews praise the app for being easy to use, intuitive, and convenient for viewing accounts and transferring funds. It works well for travel and daily banking. However, some users report reliability issues like slow loading and sign-in delays, and a few dislike app updates/new versions or feel the app lags behind competitors. Overall, the app is favored but with notable performance and update-related concerns that the bank may need to address.

Pros

Very easy to use and intuitive interface
View accounts at a glance and transfer funds with a few taps
Great for travel and on-the-go banking
Clear menus and straightforward navigation
Overall positive experience and loyalty to the bank and app

Cons

Reliability and performance issues: occasional slow loading and sign-in delays (SMS verification)

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User Reviews

Recent rating average: 4.40

All time rating average: 4.60

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11% (8)

Date	Author	Comment
2026-07-13	Ma*****	It could improve seems back dated
It could improve seems back dated
2026-07-13	Li*****	5 star banking institution
5 star banking institution
2026-07-07	mi*****	Very basic app difficult to navigate
Very basic app difficult to navigate
2026-07-03	Gy*****	The app is great
The app is great
2026-06-30	Bl*****	I have found First Bank one of the visually easier apps to use. The Bank in its self is wonderful to work with. My only suggestions would be to make a snap shot available at a glance for quick decision making and tracking and have it where the device actually is remembered so the password and verification isn’t needed every time even in the same day. Lastly, make accessing the credit card and rewards portion a little more seamless so another login isn’t needed. Otherwise, I’m pleased.
I have found First Bank one of the visually easier apps to use. The Bank in its self is wonderful to work with. My only suggestions would be to make a snap shot available at a glance for quick decision making and tracking and have it where the device actually is remembered so the password and verification isn’t needed every time even in the same day. Lastly, make accessing the credit card and rewards portion a little more seamless so another login isn’t needed. Otherwise, I’m pleased.
2026-06-19	Tw*****	Easy to use, all the info you need right in the app.
Easy to use, all the info you need right in the app.
2026-06-18	jj*****	Very user-friendly.
Very user-friendly.
2026-06-14	Th*****	App works well. No issues. Excellent service at First Bank. Very accommodating and they value your business.
App works well. No issues. Excellent service at First Bank. Very accommodating and they value your business.
2026-06-13	Jo*****	Easy to use and organized
Easy to use and organized
2026-06-08	Br*****	The app is simple, direct and reliable. It’s not glitchy.
The app is simple, direct and reliable. It’s not glitchy.