Three

Name: Three
Rating: 4.4 (975 reviews)
Author: Hutchison 3G UK Ltd

By: Hutchison 3G UK Ltd

Utilities

Features & Capabilities

The Three app makes managing your phone and broadband plans easy. It lets you view plan allowances and usage, add/change/cancel products, access past bills with a cost breakdown, top up your Pay As You Go account, and explore exclusive offers.

Set up and manage your broadband, position your hub with the real-time signal strength indicator, launch Three+ rewards, discover the Three Community, chat live with Three, and pay securely using Apple Pay.

User Growth & Download Statistics

App Communication Payments Data Privacy & Security

By:

Hutchison 3G UK Ltd

Rating:

4.40

(975) 10 new ratings

Version:

7.8.1 Last updated: 2026-04-28

Version code:

884971033

Creation date:

2019-08-01

Compatible devices:

Size:

191.00MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 60,445 ▲ 162

Other platforms

Three (v7.8.1)

12,589,188 4.18

(242,346)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hutchison 3G UK Ltd

Apple Apps Store

https://apps.apple.com/us/app/three/id393530266

Website:

http://www.three.co.uk

User Reviews

The Three app is frequently praised for basic account management and top-up updates but heavily criticized for reliability and usability. Repeated issues include login and verification failures, crashes and slow performance, confusing navigation, and a frustrating add-ons/purchase flow with aggressive upselling. Customers also report slow or unhelpful support. A few users report occasional usable features and straightforward management, but overall reliability and user experience are widely viewed as needing major improvements.

Pros

Easy to use and navigate for account management.
Useful for viewing plan details, upgrades, and managing add-ons.
Top-up updates and balance information are accessible in the app.

Cons

Bugs and crashes are frequent, leading to unreliable performance.
Login and verification problems (login failures, loops, invalid numbers) are common.
Customer service is slow or unhelpful when issues arise.
Add-ons purchasing flow is confusing and often upsells expensive options.
UI/UX and navigation are confusing, slow, and not very intuitive.

Recent reviews

Three app is decent for managing my Three mobile account. It is only decent: problems are: they use a black white and red colour scheme that makes it difficult to tell what button you do (or don’t) have selected. They also constantly update it, and demand that you download and install the update, which, when you are attempting to set up or reestablish connectivity can be exceedingly frustrating.

by rg*****, 2026-03-23

I’ve used Three the past four trips to Europe and haven’t had any issues. Unfortunately, I can’t log into the app as I’ve run out of email addresses. I can’t log in to add the new number therefore cannot use the app on this trip. I’ve read the FAQ’s but saw nothing to help with this situation.

by CA*****, 2025-09-14

Bought a service. Could not login from app as there is no 07* number associated with it. Sent email for help but no response. The only good thing about 3HK is its eSIM works.