Overview

Rating:
4.40 +16
(1,162)
Version:
7.10.1
Last updated: 2026-08-27
Ranking
#52,825 257
Overall

Features & Capabilities

The Three app makes managing your phone and broadband plans easy. It lets you view plan allowances and usage, add/change/cancel products, access past bills with a cost breakdown, top up your Pay As You Go account, and explore exclusive offers.

Set up and manage your broadband, position your hub with the real-time signal strength indicator, launch Three+ rewards, discover the Three Community, chat live with Three, and pay securely using Apple Pay.

User Growth & Download Statistics

By:
Hutchison 3G UK Ltd
Rating:
4.40
(1,162)
16 new ratings
Version:
7.10.1 Last updated: 2026-08-27
Version code:
889546575
Creation date:
2019-08-01
Compatible devices:
Size:
193.26MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-17
Compare stats and ranking:

Ranking

Other platforms

Android
Three (v7.10.1)
12,604,355 4.21 (250,615)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Hutchison 3G UK Ltd
Apple Apps Store
https://apps.apple.com/us/app/three/id393530266
Website:
http://www.three.co.uk

User Reviews

The Three app is frequently praised for basic account management and top-up updates but heavily criticized for reliability and usability. Repeated issues include login and verification failures, crashes and slow performance, confusing navigation, and a frustrating add-ons/purchase flow with aggressive upselling. Customers also report slow or unhelpful support. A few users report occasional usable features and straightforward management, but overall reliability and user experience are widely viewed as needing major improvements.
Pros
  • Easy to use and navigate for account management.
  • Useful for viewing plan details, upgrades, and managing add-ons.
  • Top-up updates and balance information are accessible in the app.
Cons
  • Bugs and crashes are frequent, leading to unreliable performance.
  • Login and verification problems (login failures, loops, invalid numbers) are common.
  • Customer service is slow or unhelpful when issues arise.
  • Add-ons purchasing flow is confusing and often upsells expensive options.
  • UI/UX and navigation are confusing, slow, and not very intuitive.
Recent reviews
I was coerced by false ads online and the stores set you up to destroy your credit score 💔 I now use O2. I feel so wronged 💔
by Os*****, 2026-09-07

It is the bare minimum of usability. The whole service. Customer service is usually a string of people trying to sell you the latest data pack or plan then transferring you to other people who tell you something completely different. Gee wiz it is so hard to keep yer cool during these interactions. Expect to take an hour to figure anything out on the site or the app because the UI sucks so bad, and then *surprise* guess you have to reach out to chat for them to fix whatever it is you’re trying to do! Something as simple as pausing your plan for a month, you have to reach out to chat! Refunds, what are those?
by mi*****, 2026-08-24
View all user reviews ›

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