Changi App

Name: Changi App
Rating: 4.6 (1024 reviews)
Author: Changi Airport Group (Singapore)

By: Changi Airport Group (Singapore) App

Travel info, Tax-free shopping

Overview

Version:

3.32.1

Last updated: 2026-08-04

Ranking

#54,269 ▼ 58

Overall

Features & Capabilities

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel--whether you're travelling or not. With Changi App, you can access the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features include real-time flight updates, GST-free shopping with Changi Pay at participating stores in Changi Airport and Jewel, skip the queue by pre-booking attractions and activities, parking availability and promotions, and up-to-date happenings and promotions at Changi Airport and Jewel.

User Growth & Download Statistics

App Shopping Navigation & Mapping

By:

Changi Airport Group (Singapore)

Rating:

4.60

(1,024)

Version:

3.32.1 Last updated: 2026-08-04

Version code:

888680925

Creation date:

2010-09-22

Compatible devices:

Size:

243.39MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-08

Compare stats and ranking:

Ranking

# 54,269 ▼ 58

Other platforms

Changi App (v3.32.0)

2,631,390 3.52

(16,150)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Changi Airport Group (Singapore)

Apple Apps Store

https://apps.apple.com/us/app/changi-app/id391730848

Website:

http://www.changiairport.com

User Reviews

Reviews are mixed. A small number praise the app as amazing and pleasant to use. Most mention serious reliability issues: frequent crashes, loading loops, and sessions dropping. Updates appear to regress core features—maps, baggage tracking, promos, and flight information—often with poor testing. The UI is described as non-intuitive and clunky, hindering navigation. Rewards/receipts features are unreliable, and customer support is seen as unhelpful. A few reviewers raise privacy concerns about movement tracking. Overall, stability and UX are the dominant themes, with a minority enjoying the app.

Pros

Some users describe the app as amazing.
Other reviews say the app is very nice and splendid.
A portion of reviewers report a pleasant experience related to using the airport facilities/services.

Cons

Frequent crashes and unresponsiveness.
Updates cause major bugs/regressions (maps, baggage tracking, flight information, promos).
Non-intuitive UI and clunky navigation.
Rewards/receipts issues and poor customer support.
Key features like baggage tracking and flight information are unreliable or not functioning after updates.

Recent reviews

Amazing! As a Singaporean, I can confirm that this app is amazing.🇸🇬

by Ad*****, 2026-03-23

Bought almost $8000 worth of merchandise and the store asked me to download the app so she can put in the receipt because she think it might be worth. To my surprise the app denied my request for credit so, I just deleted the app right away.