ServiceM8 - Field Service App

Name: ServiceM8 - Field Service App
Rating: 4.6 (754 reviews)
Author: Eroldawn Pty Ltd

By: Eroldawn Pty Ltd

Job Management for Contractors

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Features & Capabilities

ServiceM8 is field service job management software for trade contractors and home service businesses. It unifies jobs, staff and client management with digital job cards, scheduling, quotes, invoicing, time tracking, forms, assets, and communications. The mobile app keeps field teams connected on iPhone & iPad, while a web dashboard serves the office. You can download the app and tap 'Try Demo'—no sign-up required.

Designed for a wide range of trades—from plumbing and electrical to HVAC, pest control, cleaning, lawn care, IT and property maintenance—ServiceM8 includes on-site checklists, electronic signatures, templated emails and texts, real-time scheduling and dispatch, digital forms, asset histories, and seamless accounting integrations with Xero and QuickBooks Online. Pricing plans with a 14‑day free trial, 24/7 support, and self-serve help make it easy to start.

User Growth & Download Statistics

App Task Management Communication Sales

By:

Eroldawn Pty Ltd

Rating:

4.60

(754) 5 new ratings

Version:

14.0.2 Last updated: 2025-10-24

Version code:

879131255

Creation date:

2010-07-31

Compatible devices:

Size:

90.21MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 66,205 ▲ 131

Other rankings

#11 in Your Business Starter Pack #13 in service keyword 45 ▲ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Eroldawn Pty Ltd

Apple Apps Store

https://apps.apple.com/us/app/servicem8-field-service-app/id378062736

Website:

https://www.servicem8.com/appstore

User Reviews

Users generally praise ServiceM8 for its affordable, all-in-one platform that boosts efficiency and organization, with strong support and a rich feature set (CRM, forms, signatures, online booking, automation). However, multiple reviews flag reliability problems (crashes, photo loss, booking issues), feature gaps (limited payment options, no inventory or route optimization), and access/UX challenges (Android logins, new version navigation, occasional support concerns). Despite these drawbacks, many users view it as a valuable tool worth the investment, especially for smaller to mid-size field-service teams, with ongoing improvements noted by customers.

Pros

Affordable pricing and strong value for money.
All-in-one, feature-rich platform for field service management (CRM, jobs, forms, signatures, online booking, automation).
Significant time savings and improved daily operations/organization.
Excellent support and continuous improvements from the vendor.
Ease of use and intuitive interface with many included features.

Cons

Crashes and reliability issues in the field, including photo capture loss and booking crashes.
Feature gaps and limited integrations, such as only Stripe/payments and lack of inventory tracking or route optimization.
Authentication and access problems, including Android login issues and 2FA/Xero activation lockouts.
UX/navigation issues in newer versions, making it hard to switch accounts or downgrade.

Recent reviews

This app is absolutely perfect for my line of work, training courses are easy to learn from the app itself is pretty user-friendly and there is a boatload of add-ons that makes this app truly amazing.

by NO*****, 2026-05-17

Reasonable price and very useful. Support is great too!

by wi*****, 2026-02-11

We have used this product for about 5 years now and it has become one of the best tools we have implemented in our service company. Nothing gets forgotten now. I would highly recommend reaching out to Miciah to help onboard if you are in the US.