Overview

Rating:
1.80
(54)
Version:
8.0.1
Last updated: 2026-06-22
Ranking
#280,687 ▼ 9,021
Overall

Features & Capabilities

My One NZ Chrome extension puts your One NZ mobile and broadband services at your fingertips. Track data usage, minutes and texts; pay bills; top up prepay; manage add-ons; and view billing history over the last year.

Plus, grab daily deals refreshed every 24 hours and enjoy rewards with exclusive experiences across Aotearoa. Stay connected, organized, and rewarded with a single, convenient interface.

User Growth & Download Statistics

By:
One New Zealand Group Limited
Rating:
1.80
(54)
Version:
8.0.1 Last updated: 2026-06-22
Version code:
887170564
Creation date:
2013-07-25
Compatible devices:
Size:
134.78MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-20
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
One New Zealand Group Limited
Apple Apps Store
https://apps.apple.com/us/app/my-one-nz/id370880990
Website:
http://one.nz

User Reviews

Users repeatedly report the My One NZ app as unreliable: it often won’t sign in or stays signed out, crashes, and fails to show balance or data usage. The top-up feature is frequently unresponsive or intrusive, sometimes draining data or spiking costs. Other common complaints include poor or unhelpful support and compatibility issues with older devices. While some note the telecom service can be usable and pricing may be reasonable in-store, app reliability is the dominant concern across multiple reviews.
Pros
  • Pricing for SIMs/plans was reported as reasonably priced in-store by at least one reviewer.
  • Some reviews imply the underlying service can be usable in New Zealand in certain areas, suggesting not all experiences are entirely poor.
Cons
  • App login/sign-in issues and frequent sign-out loops or crashes.
  • Inability to view current balance or data usage within the app; usage tracking is unreliable.
  • Recharge/top-up feature often unresponsive or prompts to top up excessively.
  • App performance problems: freezes, crashes, and compatibility issues with older iPhones.
  • Poor customer support and persistent upsell/top-up requests.
Recent reviews
My partner and I got travel e sims with 10gb of data each good for 2 months. It was reasonably priced in store, but once we ran out of data, we topping up by using the app, and my partner spent 30$ on a small top up. Without using his phone for anything, the data was gone in less than a day.
by Co*****, 2026-01-05

Don’t bother. Half the buttons in the app don’t work even the ones that do aren’t helpful. Somehow despite having cell data off my 2GB prepaid data gets used up within 3 hours. I suspect there’s a bug on their end but impossible to get any useful info from them.
by Jo*****, 2025-05-04
View all user reviews ›

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