My One NZ

Name: My One NZ
Rating: 1.8 (53 reviews)
Author: One New Zealand Group Limited

By: One New Zealand Group Limited

My One NZ for One New Zealand

Features & Capabilities

My One NZ Chrome extension puts your One NZ mobile and broadband services at your fingertips. Track data usage, minutes and texts; pay bills; top up prepay; manage add-ons; and view billing history over the last year.

Plus, grab daily deals refreshed every 24 hours and enjoy rewards with exclusive experiences across Aotearoa. Stay connected, organized, and rewarded with a single, convenient interface.

User Growth & Download Statistics

App Communication Data Privacy & Security

By:

One New Zealand Group Limited

Rating:

1.80

(53)

Version:

8.0.0 Last updated: 2026-05-18

Version code:

885597240

Creation date:

2013-07-25

Compatible devices:

Size:

132.57MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 276,742 ▼ 928

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

One New Zealand Group Limited

Apple Apps Store

https://apps.apple.com/us/app/my-one-nz/id370880990

Website:

http://one.nz

User Reviews

Users repeatedly report the My One NZ app as unreliable: it often won’t sign in or stays signed out, crashes, and fails to show balance or data usage. The top-up feature is frequently unresponsive or intrusive, sometimes draining data or spiking costs. Other common complaints include poor or unhelpful support and compatibility issues with older devices. While some note the telecom service can be usable and pricing may be reasonable in-store, app reliability is the dominant concern across multiple reviews.

Pros

Pricing for SIMs/plans was reported as reasonably priced in-store by at least one reviewer.
Some reviews imply the underlying service can be usable in New Zealand in certain areas, suggesting not all experiences are entirely poor.

Cons

App login/sign-in issues and frequent sign-out loops or crashes.
Inability to view current balance or data usage within the app; usage tracking is unreliable.
Recharge/top-up feature often unresponsive or prompts to top up excessively.
App performance problems: freezes, crashes, and compatibility issues with older iPhones.
Poor customer support and persistent upsell/top-up requests.

Recent reviews

My partner and I got travel e sims with 10gb of data each good for 2 months. It was reasonably priced in store, but once we ran out of data, we topping up by using the app, and my partner spent 30$ on a small top up. Without using his phone for anything, the data was gone in less than a day.

by Co*****, 2026-01-05

Don’t bother. Half the buttons in the app don’t work even the ones that do aren’t helpful. Somehow despite having cell data off my 2GB prepaid data gets used up within 3 hours. I suspect there’s a bug on their end but impossible to get any useful info from them.

by Jo*****, 2025-05-04

I used a prepay card and topped up with $44 for one month use. This company is a SCAM. Avoid this provider at all costs. I purchased a plan with unlimited texts and 100 min of texting, along with 10 GB of data. Not only does this provider have little to no service in more than half of New Zealand, they do not let you use your data without spamming you with top up requests, annoying you with their begs for extra purchases. I have unlimited texts, and yet somehow they don't go through. I get an error message saying I have low balance and need to top up more... I bought unlimited texts and they're asking for more money to send my texts... This was a horrible experience, and I would 10/10 go for Spark or Vodafone.